manal al farran, child protection outreach Officer

manal al farran

child protection outreach Officer

International Medical Corps

Location
Jordan
Education
Master's degree, sociology
Experience
8 years, 4 Months

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Work Experience

Total years of experience :8 years, 4 Months

child protection outreach Officer at International Medical Corps
  • Jordan - Mafraq
  • January 2019 to January 2023

• Lead in the identification and assessment of potential foster and mentor families in the camp, and complete comprehensive and high level documentation of the assessments
• When requested, support in the identification, assessment and documentation of potential foster and mentor families in urban areas, in support of IMC’s extensive child protection case management services in urban areas
• Oversee and manage the list of agreed upon foster and mentor families, through regular communication, visits and engagement with the families, in order to identify any changes in circumstances or support needed
• Lead in the training and capacity building of the agreed upon foster and mentor families
• Provide a high level of support to families hosting a child either through foster care of mentorship
• Closely coordinate with IMC’s child protection case management team to ensure that individual children’s needs are being met through supportive and safe alternative care arrangements
• As appropriate, be an active participant in the implementation of individual children’s care plans, for children placed in alternative care

Referral Officer at INTERSOS
  • Jordan - Amman
  • November 2017 to October 2018

Reception of the internal and external referrals (mostly by email and/or by phone) and distribution of the cases to the different projects, according to the geographical areas and the levels of emergency;
*With the support of the social workers, report on all the referral cases in the appropriate document, with a quality follow-up of the cases (successful/not successful); Liaise with other service providers to support referrals and ensure follow up of the referrals done;
* Send feedbacks on referrals to stakeholders; Ensure basic concepts of protection and referral pathways are solid among staff involved in referral of cases;
* Ensure quality of referral tools (general follow up, referral forms…);
* Participate in Referral Coordination Mechanisms and report meaningfully to supervisors and whoever is involved in referral of cases;
*Meet with different stakeholders that can help in providing further services to beneficiaries;
*Complete a detailed mapping of the stakeholders and the available services /gaps in services;
*Work in close collaboration with Program Managers and Protection Officer/Advisor by sharing information on actors activities to ensure an appropriate and coherent referral strategy;
*In collaboration with the M&E officer, ensure that data is collected safely and updated regularly;
* In collaboration with the M&E officer, contribute to the development of a specific database dealing with protection cases;
* Technically supervise teams of social workers in charge of collecting information from beneficiaries on protection concerns;
*Support Protection Officer and Advisor to analyze data collected in the field and participate to strategic meetings on services for refugees.

Senior Case Manager at Center For Victims of torturer
  • Jordan - Amman
  • March 2013 to May 2016

Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
Handle case assignments, draft service plans, review case progress and determine case closure
Help clients achieve wellness and autonomy
Facilitate multiple care aspects (case coordination, information sharing, etc)
Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
Develop effective working relations and cooperate with medical team throughout the entire case management process
Arrange abeyances with social services, health and governmental agencies
Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
Record cases information, complete accurately all necessary forms and produce statistical reports
Promote quality and cost-effective interventions and outcomes
Assess and address motivational and psychosocial issues
Adhere to professional standards as outlined by protocols, rules and regulations

Education

Master's degree, sociology
  • at University of Jordan
  • September 1995

1- Facilitate effective ,positive and clear communication between the students, the community ,parents,and the administration 2. -Plan and implement activity periods. 3. -Organize, run and follow up on clubs. 4. - Coordinate with students and teachers for extracurricular activities. 5. 5-Empower all prefects to raise academic standards. 6- Devise a school annual calendar of events. 7- Encourage ommunity and parentel involvement through activities and events. 8- Organize and launch campaigns Set up a school activities and events portfolio along with pictures for school newsletter. 10- Maintain school image through cooridor and classrooms displays revealing students work. 11- Communicate relevant project information to superiors effectively and promptly and communicate difficult or sensitive information tactfully.

Specialties & Skills

Administration
Parents
Sociology
Students
Time Management
good communication skills
Initiative and cooperation
Organize
- Leadership Skills

Languages

English
Expert

Hobbies

  • Reading