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Manal bahgat, Technical office engineer

Manal bahgat

Technical office engineer·Egytorc

Egypt

Bachelor's degree, Electrical Engineering

Work experience

Total years of experience: 17 years, 10 months

Technical office engineer

January 2025 - Present

Egytorc

Cairo, Egypt

January 2025 - Present

Responsibilities: work in the tenders and offers which asking for equipments in mechanical
services for oil and gas sites, make the offer with our company equipments and pricing it,
and follow with Other providers to reach the best price and best qualifications
Gained skills :patience, problem solving, customer experience, focusing on details,
control the situation, take the responsibility
, helpful, being fast and accurate.
situation, take the responsibility
, helpful, being fast and accurate
Company industry:
Oil & Gas
Job role:
Engineering

Faculty of Engineering

September 2008 - September 2025

Cairo University Power and electrical machines department

Cairo, Egypt

September 2008 - September 2025

Company industry:
Electrical Engineering
Job role:
Teaching and Academics

Technical office engineer

January 2024 - June 2024

Bedo factory

Cairo, Egypt

January 2024 - June 2024

Responsibilities: work in the tenders and offers which asking for equipments in the different
engineering departments laboratories, make the offer with our company equipments and
pricing it, and follow with Other providers to reach the best price and best qualifications
Gained skills :patience, problem solving, customer experience, focusing on details,
control the situation, take the responsibility, helpful, being fast and accurate.
Company industry:
Manufacturing
Job role:
Engineering

Technical Presales Engineer

February 2023 - June 2023

Bedo

Cairo, Egypt

February 2023 - June 2023

عمل العروض الفنية بالاجهزة من الصناعة المصرية والمتابعة مع الشركات الموردة وفريق المبيعات للوصول لاقصى ارضاء للعميل
Company industry:
Manufacturing
Job role:
Engineering

Technical Office Engineer

August 2021 - August 2022

Utility and positioning system

Cairo, Egypt

August 2021 - August 2022

Company industry:
1368
Job role:
Engineering

Technical office engineer

August 2021 - August 2022

ups for water solutions

Cairo, Egypt

August 2021 - August 2022

Responsibilities: work in the tenders and offers which asking for water and waste water
solutions, make the offer with our company equipments and pricing it, and follow with Our
providers to reach the best price and best qualifications.
Gained skills :patience, problem solving, customer experience, focusing on details, control the
situation, take the responsibility, helpful, being fast and accurate.
Company industry:
General Engineering Consultancy
Job role:
Engineering

مهندسة دعم تقني للعملاء

July 2017 - July 2022

afaqy

Cairo, Egypt

July 2017 - July 2022

متابعة حسابات العملاء وحل المشاكل التي تواجههم وتحديث الحسابات والتعديل والحذف والاضافة وتفعيل الاجهزة عن بعد وحل مشاكل الخرائط
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Engineering

Process Automation Analyst

June 2017 - June 2021

afaqy for tracking system

Cairo, Egypt

June 2017 - June 2021

Responsibilities: Testing and configuring GPS devices remotely System administrator duties as
create users accounts, profiles, notification and other clients requirements, Create system
reports of devices/clients issues as per customer requirements. Prioritizing and managing many
open cases at one time Providing support, including procedural documentation and relevant
reports Managing devices on clients account. Supporting the roll-out of new applications.
Gained skills :patience, problem solving, customer experience, focusing on details, control the
situation, helpful, take the responsibility.
Company industry:
IT Services
Job role:
Information Technology

Math teacher

May 2016 - May 2017

elmasrya international school

Cairo, Egypt

May 2016 - May 2017

Responsibilities: teaching math for primary grades in English.
Gained skills :patience, problem solving, customer experience, focusing on details, control the
situation, being calm most of time, helpful, good practices for English language.
Company industry:
Training & Education Center
Job role:
Teaching and Academics

Technical customer support

October 2015 - April 2016

link DSL

Cairo, Egypt

October 2015 - April 2016

Follow-up with customers and solve their problems by telephone, Send e-mails to
the technical section to deal with recurrent problems or central problems that can not be deal with
through direct follow-up.
Gained skills :patience, problem solving, customer experience, focusing on details.
Company industry:
Internet & E-commerce
Job role:
Customer Service and Call Center

Data entry management engineer

November 2014 - October 2015

Aymax

Cairo, Egypt

November 2014 - October 2015

Follow-up with technical team and technical manager and work on customers
accounts to update, add, edit and modify the tracking system and be sure the customer satisfaction .
Gained skills :patience, problem solving, customer experience, focusing on details, being
organized, fast
Company industry:
Software Development

Education

Cairo University

November 2013

November 2013

Bachelor's degree, Electrical Engineering

Egypt

GPA (rating): Good

GPA (rating): Good

مشروع تخرج توزيع كهربي لمدينة سكنية جديدة بتقدير عام امتياز ، نشاط طلابي لحل المشاكل بتفكير علمي لمدة ثلاث شهور

Cairo University

November 2013

November 2013

High school or equivalent, Electrical Engineering

Egypt

City University Of Cairo

January 2013

January 2013

Bachelor's degree, Electrical Engineering

Egypt

Skills

Quality Auditing

Expert

Bookkeeping

Expert

Pricing

Expert

Electrical Engineer

Expert

Hardware Engineers

Expert

تعلم معارات جديدة

Expert

التركيز في التفاصيل

Expert

العمل في فريق او منفرد

Expert

engineering management

Expert

communication

Expert

microsoft office

Expert

java , sql , android app

Expert

Customer Service

Expert

Microsoft Excel

Expert

Management

Expert

Administration

Expert

Administrative

Expert

Data Entry

Expert

COMPLEX PROBLEM SOLVING

Intermediate

ANALYTICAL THINKING

Intermediate

COMPUTER HARDWARE

Intermediate

CREATIVITY

Intermediate

ENERGETIC

Intermediate

NETWORK TROUBLESHOOTING

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

POSITIVITY

Intermediate

TRUSTWORTHINESS

Intermediate

WILLINGNESS TO LEARN

Intermediate

Social profiles

Personal Website
Personal Website
linkedin.com/in/manal-bahgat

Languages

English

Expert

Memberships

نقابة المهندسين المصرية

مهندس نقابي

November 2013

Training and Certifications

Certifications
Android developer audacity Nano degree
Solo learn for SQLite database
Lynda android course
Audacity android basics development diploma
Alison
soft skills culture government
Aug 2021
udacity nanodegree
Sep 2018
autodesk
Feb 2023
Training
تنمية بشرية
كلية اقتصاد وعلوم سياسبة

Hobbies and interests

ممارسة الرياضة والعاب الذكاء
تعلم برامج وتقنيات حديثة

شهادات في تطوير برامج الهواتف المحمولة