HR and Business Support Manager
Abu Dhabi Muncipality (ADM)
مجموع سنوات الخبرة :15 years, 0 أشهر
• Manage all day-to-day HR operations, related processes and procedures and solving employees’ issues.
• Responsible for assigning the right employees to the right projects in line with the approved timeframe provided by the client.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Manage employees currently in the workplace and determine hiring needs based on each project’s requirements
• Monitor resources capabilities, performance and manage workload.
• Arranging for coaching, training and resource adjustments as required.
• Monitoring employees’ timesheets generate reports and submit to client for invoicing.
• Attend meetings with the clients for new tenders, RFPs, and report to management for proposal submission
• Day to day interaction with the client to understand requirements, business managements and open opportunities.
• Responsible for the successful completion of day-to-day oversight of business operations in timely and professional manner.
• Act as the main department champion to lead, maintain and finalize specific tasks and assignments related to: Team Performance Management, Embrace Action Plan, Business Excellence requirements, Internal Audit Requirements.
• Responsible for the implementation and monitoring of company’s policies & procedures.
• Analyzing and executing strategic or operational tasks in the assigned functional area and coordination across divisions to ensure strategies are deployed appropriately.
• Support in preparation of annual plans and budgets, completes analysis of monthly reporting activities
• Manage administration including budgets, audits, training, and project coordination.
• Prepare and produce monthly financial and performance reports.
• Implementation of a strong QA/QC policy / procedure and work towards ISO accreditation.
• Assist and participate in internal audits and ensure quality compliance, identifying non conformances, propose and implement corrective actions.
• Assist in the implementation of a PDR scheme for the UAE team, track team objectives, goals etc. and ensure all PDR's are complete on time and reviewed as necessary
• Monitor the companies Insurances/Legal documents and ensure they are all up to date.
• Implement and manage a tender log to track tenders and bids - pending actions, submitted, responded, PTC's, award etc.
• Assist in the preparation of the tender documents.
• Gathers, analyzes and evaluates relevant data, providing comprehensive reports and decision memos. Analyze potential and actual problems and develop solutions.
• Champion for 'embrace' / staff engagement including social events, CPD events and awards.
• Track project deliverables and ensure timely completion of payments, monthly reports and dashboards.
• Review and follow-up on project actions, liaise with all parties as necessary.
• Coordinate with the project teams in line with the company’s scope of service.
• Follow-up with contractors, suppliers, vendors as necessary.
• Marketing Templates - ensure leaflets, presentations, tender docs are all up to date and relevant.
Job Title : Assistant Project Manager - Construction and Property Consultancy
Job Summary:
• Attending meetings with contractors and clients and preparing minutes and action plans accordingly.
• Reviewing and following-up on actions - liaising with contractors and designers on a regular basis
• Participating in value engineering and risk review workshops and preparing associated schedules for issue to the project team
• Reviewing design packages to determine compliance with the client’s brief and raising any associated queries.
• Assisting in the preparation of tender documents, including Bills of Quantities.
• Reviewing tender returns to determine technical compliance and raising any associated queries.
• Tracking and preparing tenant liaison documentation and contractor activity plans on projects involving work in live/occupied buildings
• Reviewing/monitoring contractor progress and commercial matters and preparing reports relating to the current project status.
• Co-ordinating responses to technical queries received from contractors.
• Processing Contract Instructions and other contractual procedures required of the Contract Administrator role, under instruction from senior members of staff
• Arranging meetings and ensuring project files are well maintained, as required for the execution of Project Management services
Job Title : Property Management Executive
Job Summary:
• Responsible for the quality control and assurance of all residential and commercial units in the towers, podium, facilities and the common areas to ensure that project is completed to the high standards and that is exceeded client’s expectations.
• Conduct quality site inspections along with the clients and prepare the snagging reports using Zutec software and Submit it to the developer and contractors
• Monitoring work progress and working on Oracle ERP to update all data regarding snagging and de-snagging process and prepare progress reports.
• Working on YARDI software to issue leasing contracts and collect rent payment, tenancy assistant, security deposit and property management fees and issuing invoices and receipts.
• Managing Tenants Renewals/ Non Renewals and ensure that all are set as per the standard of the company and Abu Dhabi Rental Committee and handling SD refunds to the tenants.
• Collection of Outstanding Amounts and ensure performing diligent follow up on outstanding balances and focus on maximizing collection.
• Handling manager cheques which to be handed over to tenants and suppliers and Following up on returned cheques
• Managing early terminations of tenancy contracts and ensuring that all are as per the standard set by the company and Abu Dhabi Rental Committee.
• Managing check in/out visits and arranging district cooling, gas, water and electricity clearances.
• Issuing Resale No Objection Certificates (RS- NOC) and ensure Service Charge and utilities bills are paid up to date prior to the transfer of the ownership of the units.
• Selling khidmah property management agreement to the clients which includes leasing, selling services, and preventative maintenance
• Handling clients’ complains by receiving telephone calls and in-person visits. Listen to resident requests, concerns and comments and complete maintenance Service Request accordingly.
• Preparing daily collection sheet from the system and compare it with actual amounts received and forward the same to the finance unit
Job Title: Management Consultant & Researcher
Job Summary:
• Delivering outstanding management constancy, including HR Consulting, strategic and business planning, valuation, feasibility studies, cash management and capital restructuring.
• Preparing policies and procedures, Budgetary control systems and organizational development, in addition to assisting the senior consultant in preparing diagnostic and progress reports.
• Collecting data through questionnaires, interviews, focus group and analysis of documents and existing data sets, this is likely to include visits project sites.
• Preparing training courses.
• Writing and collaborating in the development of research and proposals.
• Providing effective assistance by identifying problems areas and recommending appropriate solutions.
• Acting as a point of contact to new and potential clients and assistance in preparation of tender documents and proposals.
• Monitoring the implementation, and prepare a monthly report on progress.
Job Title: Business Analyst
Job Summary:
• Working on Strategic Management & Business Planning, Organizational Development, Program Management & PMO consulting, with the following detailed job profile:
• Preparing various market reports and research papers to serve the needs of clients and consulting projects.
• Preparing analysis on news, trends and gather information that give the necessary competitive edge, as per planned research assignments.
• Preparing report of findings illustrating data graphically and translating complex findings into written text and simple charts and graphs.
• Measuring the effectiveness of research resources (market intelligence agencies and websites, purchasing reports, etc, and keeping a database of helpful and information sources to be adopted.
• Building the needed questionnaires for the sake of conducting market research and obtaining information from primary resources.
• Conducting research on subjects advised by line manager using secondary and primary information sources (when Possible) through the use of internet, books, conducting interviews and surveys as needed.
• Identifying a set of key reliable resources of information and build a database for these resources to be utilized for future researches.
• Build and articulate a research methodology in coordination with the business line manager.
Graduation Project: Developing a Human Resources Management System (HRM) in Alliance Chocolate Manufacturing Company (ACMC) including: