Administrator
Data Capture Systems
مجموع سنوات الخبرة :5 years, 11 أشهر
A leading provider of business-enabling solutions in the field of Automatic Identification and Data Capture Procurement and Shipment Management
▪Led efforts in sourcing suppliers, creating LPOs, and ensuring timely delivery of shipments
▪Negotiated favourable contracts with vendors to reduce overall costs
▪Automated and optimized procurement procedures for increased efficiency
▪Automated tracking system to monitor shipments and ensure on-time delivery
Managed the total administrative tasks of the company, including HR administration, accounting and inventory management
▪ Maintained the complete warehouse and regularly monitored stock
movement
▪ Handled Accounts receivable and payable while ensuring accuracy and
timeliness
▪ Verified various accounts and prepared reports for the Management
decision making
▪ Handled HR-related tasks such as Hiring and training new staff, LMRA
and salary preparation
▪ Digitized HR processes, resulting in decreased manual hours and
improved efficiency
▪ Developed and implemented new HR policies that improved employee
engagement
▪ Streamlined the payroll process, resulting in cost savings of 10%
▪ Led training initiatives that improved employee performance
Resolved over 100 customer queries related to Tariff and VAS Packs within a month
▪Handled over 50 escalated complaints from customers in Chennai and Tamil Nadu, resulting in customer satisfaction and
▪retention
▪Developed an effective database for customer follow-up, resulting in improved customer service
▪Reduced customer complaint resolution time by 50%, resulting in improved customer satisfaction
My MBA certificate represents my successful completion of the Human Resource Management course at this college. This course focuses on equipping students with the skills and knowledge needed to effectively manage human resources within an organization.
لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.