Category Brand Associate
Hassan Abul Co.
مجموع سنوات الخبرة :10 years, 3 أشهر
As a highly motivated category officer, I will drive growth and profitability by developing and managing product categories, aligning them with the business strategy, and meeting customer needs. I aim to exceed expectations, build strong relationships, and be a valued member of the team, while also achieving my own career goals.
Coordinate sales team by managing schedules, filing important documents, and communicating relevant information.
Ensure the adequacy of sales-related equipment or material available for the sales team and customer.
Respond to complaints from customers and give after-sales support when requested and arranging maintenance team visit as customer requested.
Preparing reports for order processing, stock availability & sales report.
Handle the processing of all orders with accuracy and timeliness
Inform clients of unforeseen delays or problems
Monitor the team’s progress, identify shortcomings and propose improvements
Assist in the preparation and organizing of promotional material or events
Ensure adherence to laws and policies
Preparing Sales quotation & Sales order.
Coordinating with accounts & delivery department related to customer order.
Maintaining the Daily, Weekly and Yearly Sales’ Reports.
Handling the team of 20 Sub-Ordinates.
Sharing Daily Sale’s Target, ABS and ATV with my team.
Boost them to meet KPIs.
Providing real-time feedback on employee’s performance.
Maintain a safe, secure and productive environment for employees.
Evaluate and discuss performance with employees.
Sharing company updates, financial results and new objectives.
Identifying work place problems, including tardiness and absenteeism.
Providing repots and updates to management.
Getting the feedback about their respective departments and their Sale Contribution on daily basis.
Maintaining, receiving and shipping stock and update cycle counts through manual inventory.
To create Variance Report if discrepancy found.
Recording pictures, dates and parts on spreadsheets.
To stage upcoming shipments, prepare bills of lading, and to keep record of serial numbers, pallets and barcodes related to stock.
To train employees to successfully operate computer processes of receiving.
To scan and labeling incoming and outgoing shipments.
Managing, organizing and retrieving stock in warehouse.
Maintaining the records of Lost and Found Items.
Checking the Pilferage and Shrinkage concerns. Maintaining the records for Damages and Credits according to company policy.
Maintain the records of Manufacturing Defect items and solving the concerns by contacting buyers.
Receiving materials using PMS and Oracle applications.
Scheduling work hours and shifts.
Handling business segment in General and Modern Trade for -Chanel partner and Whole Sale Distributor’s,
Super Market, Restaurants
•Making Product, Price, Sales & Marketing and Supply Chain planning for future and current prospect as per market situation.
•Handling customer query and complain regarding product, sales, good’s delivery and payment as well as collecting feedback for this, Providing after sales service to the customer
•New product development and promoting and implementing
•Competitor/Market analysis.
•Making sure of good’s delivery, as well as payment collection be on time by team.
•Making marketing plans towards end users for every key product in portfolio.
•Coordination with distributors & Sales team for business development.
•Tracking market review as well as customers feedback.
•Developing & implementing strategy for business development.
Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager.
•Developing and implementing new product training.
•Market/Competitor analysis report.(price, sales, style and quality of product)
•Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
•Promotes sales by demonstrating merchandise and products to customers.
•Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
•Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
•Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
•Maintains quality service by establishing and enforcing organization standards.
Product Demonstration& Training ( Dealer & Customer)
•Pre Sales & Post Sales Activity
•Handling Customer complain & Enquiry regarding product information.
•Coordinate with Pan India Sales & Service engineer.
•Making MIS report weekly and monthly wise and Preparing quotations
•Market/Competitor analysis report.
Product demonstration/ Sampling
•Key account management
•Market/Competitor analysis
•Participate/Represent the organization in exhibition.
•Handling Pre Sales and Post sales queries