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Manish Chaudhary, Vice President Operations

Manish Chaudhary

Vice President Operations·Healthcare Canada,

Canada

Master's degree, Business Operation

Work experience

Total years of experience: 25 years, 5 months

Vice President Operations

January 2025 - Present

Healthcare Canada,

Toronto, Canada

January 2025 - Present

Lead enterprise operations across multiple facilities with full accountability for $250M P&L,
workforce strategy, capital redevelopment, digital transformation, & Board reporting.
Oversight of 600 staff & 15 sites. Led implementation of EMR/EHR/LIS/PACS,
strengthening safety, quality, & integrated care. Partnered with unions to redesign
workforce models, stabilize staffing, & resolve high-risk labour disputes. Managed multimillion-
dollar capital redevelopment projects, improving infrastructure & service delivery.
Drove business development & secured federal/provincial contracts through RFP
leadership. Established executive KPI dashboards to guide Board decisions on
efficiency, innovation, & profitability. Achieved JCI, ISO 27001, & SOC 2 compliance
across the organization.

Company industry:
Other Healthcare Services
Job role:
Management

Chief Operating Officer

January 2022 - December 2024

University of PEI,

Charlottetown, Canada

January 2022 - December 2024

Directed university-wide operations, capital expansion, digital learning strategy,
accreditation, enrollment growth, & global partnerships. Oversaw multi-site campus
operations with responsibility for academic & corporate units. Achieved AMVA & CHEA
accreditation through operational redesign & performance alignment. Expanded academic
capacity 43%, increasing institutional revenue. Implemented enterprise-wide MOODLE
digital LMS. Negotiated Multi-State Atlantic Agreement, unlocking new governmentfunded
academic pathways. Led major fundraising initiatives: MRI installation, medical
college infrastructure, & recreational facilities. Strengthened industry partnerships, growing
enrollment pipelines & research expansion. Worked with the city government to
address student housing crises & improve integration.

Company industry:
Higher Education
Job role:
Administration

Executive Director

January 2018 - December 2021

Health Authority,

Saskatoon, Canada

January 2018 - December 2021

Responsible for turnaround of regional health operations, workforce planning,
accreditation, digital transformation, & financial stewardship. Executed full operational
performance & achieved JCI accreditation. Implemented region-wide EHR/PCC systems,
improving documentation accuracy, patient flow, & safety. Stabilized staffing during critical
shortages using rapid recruitment, retention strategy, & KPI scorecards. Improved financial
performance through cost controls & funding secured via expanded service capacity.
Oversaw major infrastructure upgrades, improving resident experience & safety.

Company industry:
Other Healthcare Services
Job role:
Management

Regional Director

January 2012 - January 2018

Police Hospital,

Muscat, Oman

January 2012 - January 2018

Established new hospital operations; created patient-care workflows & service
channels. Modernized EMS, Medivac, & Heli-ambulance systems, expanding access to
remote populations. Enhanced digital systems for care transitions, reporting & operational
planning.

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Operations Director

January 2006 - January 2012

Ministry of Health,

Hofof, Saudi Arabia

January 2006 - January 2012

Founded CBAHI accreditation program for regional healthcare quality & compliance.
Expanded ER capacity, launched specialty services (cardiac, kidney), & upgraded MRI/CT.
Led regional disaster management coordination with government agencies.

Company industry:
Other Healthcare Services
Job role:
Research and Development

Operations Manager

January 2001 - January 2006

MGNIMS University,

Jaipur, India

January 2001 - January 2006

Initiated NAAC accreditation expanded student capacity, & improved academic delivery.
Strengthened placements, internships, & administrative modernization.

Company industry:
Higher Education
Job role:
Teaching and Academics

Education

Council of Professional Certification

January 2020

January 2020

Master's degree, Business Operation

Canada

McMaster University

January 2019

January 2019

Higher diploma, Computer Science & IoT

Canada

Edinburgh University

January 2011

January 2011

Doctorate, Addictions & Pain Medicine

United Kingdom

Cardiff University

January 2010

January 2010

Master's degree, Diabetes & Endocrinology

United Kingdom

Rajasthan University

January 2001

January 2001

Bachelor's degree, Medicine And Human Biology

India

Skills

Diabetes
Expert
Diabetes
Expert
Endocrinology
Expert
Endocrinology
Expert
Inpatient
Expert
Inpatient
Expert
Critical Care
Expert
Critical Care
Expert
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
DATA ENGINEERING
Intermediate
DATA ENGINEERING
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
FAST MOVING CONSUMER GOODS
Intermediate
HEALTHCARE SERVICES
Intermediate
HEALTHCARE SERVICES
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
NON PROFIT ORGANIZATION
Intermediate
NON PROFIT ORGANIZATION
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
Diabetes
Expert
Diabetes
Expert
Endocrinology
Expert
Endocrinology
Expert
Inpatient
Expert
Inpatient
Expert
Critical Care
Expert
Critical Care
Expert

Languages

English

Expert

Arabic

Intermediate

Hindi

Expert

French

Beginner

Spanish

Beginner

Punjabi

Beginner

Gujarati

Beginner

Urdu

Beginner

Training and Certifications

Certifications
PMP
USA
Cannabis Workforce Responsibility course (DOL)
Cannabis Product Safety & Responsibility course (OCM)
DEI Diversity, Equity, & Inclusion in the Workplace
Culture
HCM Talent Management
CISSP Certified Information Systems Security Professional
Scrum Master
MS-203 Manage Microsoft 365, ITIL-V4
Microsoft Cloud Adoption Framework for Azure
Business Value from AI, Scale AI, Generative AI
Technology & Digital Transformation
QRM Quality Risk Management
RMM Risk Management & Response
Corporate Governance, Crisis Management
Governance & Risk
Internal Audit, Accounting, Bookkeeping
RCM Revenue Cycle, Cashflow & Budgeting
Corporate Finance, Working Capital Management
FMD-PRO Financial Management for Humanitarian & Development Prof
CCBA Certification of Capability in Business Analysis
Finance & Business Management
LEED V5 Design, Construction, Operations & Maintenance
RFP, Contracts, Procurement & Negotiation Management
Product Lifecycle Management
PMO Program Governance & Project Management Officer
PMP Project Management, PMI-ACP Agile Certified Practitioner
Hospitality & Hotel Management & Customer Satisfaction
Branding, Marketing, Fundraising, & Grants Management
Board Governance
Non-profit Elite Leadership
Strategic Management, Business Continuity, Succession Planning
Executive Presence & VUCA Leadership
CPM Licensed Professional Manager #1190-20
Leadership & Strategy
ACSW Licensed Associate Community Social Worker
RCS Licensed Clinical Supervisor #109-20
CAC2 Licensed Addictions Counsellor #2063-20
LAC Licensed Addictions Counsellor #2019

Hobbies and interests

reading

medicine and journals