System Admin - IT
Astrid Oasis Group, Dubai
Total years of experience :8 years, 1 Months
• Working as IT administrator to perform the IT Activities throughout the organization.
• Working as Team lead for ERP implementations throughout the organizations running under Astrid Oasis group.
• Support and training the users for new as well as existing ERPs.
• Reporting the general manager for daily analysis of bugs and solutions.
• Complete IT service management throughout the organization.
• Responsible for managing the network throughout the organizations.
• Monitoring the servers and responsible for backups.
• IT vendor management for better services and management.
• Team management to resolve the customer queries in timely manner and in efficient way.
➢ Bachelor of computer application (Institute of computer science & technology, Varanasi) - in 2011 with 74%