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Manoj Chandapillai, Business Head

Manoj Chandapillai

Business Head·Almoayed Services,

Bahrain

Master's degree, (TQM

Work experience

Total years of experience: 17 years, 5 months

Business Head

December 2017 - July 2022

Almoayed Services,

Manama, Bahrain

December 2017 - July 2022

Monitored the overall revenue generation and general administration activities. Analyzed business requirements and provided
solutions to address business challenges.
• Successfully revitalized and turned around a Struggling Business Unit, thus achieving profitability in 2018, 2019, and 2020.
• Assessed and gave approval for Service Level Agreements (SLAs) as per the companys norms.
• Achieved significant revenue and booked profits for the first time after the formation of the company by overseeing the sales
of in-house developed and partner products.
• Undertook product development initiatives for the re-engineering of the existing in-house developed products.

Company industry:
IT Services

AGM–Sales

February 2011 - December 2017

Almoayed Services (Software Solutions

Manama, Bahrain

February 2011 - December 2017

Managed the Software Solutions and System Integration Team with a focus on sales across Group Companies, Banking, Insurance,
Manufacturing, and Public Sector.
• Supervised the Business Solutions Team specializing in sales of ERP, HRM, and Bespoke Solutions.
• Assessed and ensured the delivery of Service Level Agreements (SLAs) as per the companys norms.
• Received significant revenue by overseeing sales of in-house developed products and partner solutions from major vendors like
Microsoft, SAP, Sage, LS Retail etc.
• Bagged prestigious projects with esteemed clients like ALBA, Saudi Telecom Company etc. through individual interaction with
the clients.

Company industry:
IT Services

Business Head

February 2008 - July 2009

Vam Systems FZC (Business Consulting, Technology

Dubai, United Arab Emirates

February 2008 - July 2009

Led the companys regional business across UAE and ensured revenue generation. Extended guidance and mentoring to the sales and
administrative teams. Targeted top corporate and SME customers across Banking, Finance, Telecom and Public Sector.
• Played a vital role in establishing and managing new start-up business unit.
• Implemented Standard Operating Procedures (SOPs) across the New Business Units Teams.
• Effectively on-boarded around 40 Professional Services staff across the region.
• Achieved significant revenue of AED 5 million by overseeing the sales of the Professional Services offering.

Company industry:
IT Services

Senior Sales Manager

June 2004 - February 2008

VAM Systems FZC (Business Consulting, Technology

Dubai, United Arab Emirates

June 2004 - February 2008

Ensured procurement of outsourced services and sales of ERP solutions to both Corporate and SME customers across countries such as
UAE, Qatar, and Bahrain.
• Actively secured new business prospects along with maintaining a robust sales pipeline.
• Handled contract negotiations, oversaw new deals and ensured successful closures along with taking ownership of revenue
generation for the region.
• Mapped new markets across Qatar and UAE regions.
• Bagged appreciation from top management for showcasing skills in achieving businesses across the banking & Telecom
domains in UAE & Qatar.

Company industry:
IT Services

Sales Account Manager

September 2003 - May 2004

DATAMAS,

Manama, Bahrain

September 2003 - May 2004

Key account management of existing and new customers
Coordinating marketing activities and helping generate leads
Meeting, positioning and negotiating sale
Networking with mid and senior management level people
Creating healthy pipeline and planning day, month, quarter activities to meet targets
Attending to tenders and responding to RFP's
Preparing proposals and negotiating terms once shortlisted
Partner management

Company industry:
IT Services

Education

SMU

January 2012

January 2012

Master's degree, (TQM

India

University of Kerala

March 1990

March 1990

Bachelor's degree, (Physics

India

Skills

SALES
Expert
SALES
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MARKETING
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MARKETING
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BUSINESS STRATEGIES
Expert
BUSINESS STRATEGIES
Expert
COMPLEX PROBLEM SOLVING
Expert
COMPLEX PROBLEM SOLVING
Expert
RESTRUCTURING BUSINESS
Expert
RESTRUCTURING BUSINESS
Expert
INTERNAL CONTROLS
Expert
INTERNAL CONTROLS
Expert
PROCESS IMPROVEMENT
Expert
PROCESS IMPROVEMENT
Expert
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert
ETHICAL STANDARDS AND CONDUCT
Expert
ETHICAL STANDARDS AND CONDUCT
Expert
PERSONAL INTEGRITY
Expert
PERSONAL INTEGRITY
Expert