Manager-HR Operations
Alpha Omega Services
Total years of experience :22 years, 4 Months
• Managed complete HR, PR and admin procedures & Payroll.
• Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
• Developed, implemented & administered employee handbook, HR policy and recruitment procedures, onboarding checklist & procedures, complaints and grievance policy etc.
• Managed all HR activities in terms of Fair Labour Standards.
• Linked management and employee relations by addressing demands, grievances and other issues
• Managed complete recruitment and selection procedures from senior to bottom level.
• Managed complete HR, administration and PR activities for naturalization procedures.
• Supported current and future business needs through development, engagement, motivation and preservation of human capital.
• Administered whole disciplinary actions as well as appreciation and awards in terms of employee engagement programs.
• Managed overall HR strategies, systems, tactics and procedures across the organization.
• Nurtured positive work environment
• Administered a performance appraisal system that drives high performance
• Ensured legal compliance throughout human resource management
Manager-HR & Operations - Reported to GM (A manpower outsourcing company functions in the UAE)
• Managed the HR & Operational activities of approximately 1300 workers and 21 staffs of HR & operations team, in close coordination & well-knit reporting.
• Accomplished workers’ to and fro movements through tailor-made Right-ERP software.
• Monitored daily reports on attendance, absenteeism & work refusals and scrutinized the remedial actions & procedures established to curb such issues, including workers engagement from technical dept. and issuance of warning letters wherever necessary.
• Established a proper system to control and regulate workers’ vacation, so as to avoid disturbing operational activities, thereby ensuring proper information and replacements to the clients as per contract.
• Ensured the newly arrived workers’ induction and orientation: optimistic & result oriented, for long term association & established a system to monitor and resolving of workers’ grievances on its merit rather than prejudice.
• Maintained the monthly average on resignations & work refusals and monitored phase by phase engagement of operations & technical department to reduce the numbers to the benefit of company.
• Managed proper reporting on organizational structure and ensured error-free & timely updating from lower structure on routine matters and special assignments.
• Warranted complete camp, operational activity, status reports are shared to the GM on a daily basis.
• Ensured the activities adhere to MOHRE principles and directives and conducted periodical ‘mock drill’ inspections to refresh the documentation procedures to repudiate the lapses on such process.
• Managed timely timesheet collection, invoicing, payroll process & ensured adherence to MOHRE regulations on WPS transfer. Guaranteed exact working hours, including OT reported in the time cards.
• Guaranteed proper vigilance on Trade Tests organized with best and effective manner to suit clients’ necessities.
• Carried out periodic inspections to own and clients’ accommodation facilities and ensured protection of workers’ rights on food, accommodation, laundry and basic amenities.
• Managed the issuance and re-issuance of PPE & accommodation accessories based on established procedures & submitted periodic reports to higher management.
• Maintained healthy relationship on operational activities, communication and correspondences to the complete satisfaction of clients and thereby ensuring fruitful long term business associations.
• Implanted spirit and character within the team through scheduled meetings, motivational speeches and related programs. Inspired and trained the staff to resolve on worker related issues on merit rather than biased and stereotyping.
• Ensured the team monitoring, expiries & timely update of LOA, CICPA, PP, VISA, Technical certificates, safety/method passes, Gate passes & etc.: incorporated as advance notifications to particular departments to avoid obstructions to operations.
• Ensured promotions, status changes, trade changes, terminations are advised properly so as to ensure satisfaction of deserving candidates & to weed out the miscreants.
• Managed to and fro recruitment process from Asiatic region to meet upcoming deployments and ensured availability of enhanced workers within the budget.
• Reckoned on all other assignments those required special attention and analyzed best practices, safeguarded smooth ongoing, protected values and ethos with best of ability.
Reported to GM (Assigned for a large scale construction project for the management of Human Resources functions)
Handling of all the functions of recruitment such as, sourcing of candidates through in-house data base, internet sites, referrals and consultancies.
Coordinating with shortlisted candidates for further rounds. Negotiating with selected candidates with reference to the terms and conditions of the employment.
Preparing and issuing of offer letters, appointment letters and service agreements.
Background verification and reference checks for the concerned designations.
Administration of induction/orientation procedures of new employees, maintenance of employee database & personal files, issuing and follow up on IDs and business cards.
Payroll management - opening bank accounts & issuance of salary cards for new employees.
Administration and coordination of performance appraisal and performance management procedures.
Coordinated with departments for manpower requirement & prepared JR & JD as per hiring criteria.
Organize and administer staff consultation and handling of complaints and grievances.
Reported to MD (Hired & Managed maximum of 35 office staff & 220+ project staff and workers. Entered into Construction, Waste Management, Transportation, Supply of Diesel, Aggregates, Essential commodities & Facility management) (Projects Executed: - ADCO ASAB FFD/SHAH Spiking Projects, GASCO ASAB-III, AL-HOSN SHAH Gas Dev. Projects, and TRANSCO Project.- Major Clients: ADCO, NDC, Petrofac, Technip, Saipem, Al Jaber, Tekfen, Galfar, CPECC, Eleco, Sinopec, Punjlloyd, ETA Group, Samsung, Dodsal, CCC, Essar, NCC, Alstom & etc).
• Managed entire scope of Business Development, Administration, Human Resources, Accounts & Finance and Transportation & logistics.
• Handling of all the functions of recruitment such as planning, sourcing of candidates through in-house data base, internet sites, referrals and consultancies.
• Dealing with recruitment agencies, job portals, social media, referrals and contacts, manpower supply companies both in local networks and overseas.
• Coordinating with shortlisted candidates for further rounds. Negotiating with selected candidates with reference to the terms and conditions of the employment. Preparing and issuing of offer letters, appointment letters and service agreements.
• Background verification and reference checks for the concerned designations.
• Administration of induction/orientation procedures of new employees, maintenance of employee database & personal files, issuing and follow up on IDs and business cards.
• Payroll management - opening bank accounts & issuance of salary cards for new employees and transfer of salaries through WPS system.
• Planning, organization and execution of motivation programs for employees and administering staff consultation and handling of complaints and grievances.
• Maintain a continuous cycle of interviewing to build a reserve of candidates against vacancies arising.
Administering of employment agreements, maintain proper leave management system and preparing and executing plans for effective manpower management. Administering employment/cancellation formalities and handling of leave applications, leave allowance and end of service benefit calculations.
• Liaising with department heads for manpower requirement & preparing of job requirements & job descriptions as per hiring criteria.
• Assist management in making policies and practices to increase productivity and implement, reviewing of policies, practices, rules & regulations in compliance with UAE labour law.
• Managed entire gamut of administrative tasks - (Securities, housekeeping, vehicles, logistics & transportation, utilities, outsourcing, food & beverages, licenses, visas, on-boarding, insurance & medical care, trainings, vaccinations, meetings, AMCs, computers & peripherals, furniture and building maintenances).
• Managed co-ordination of work and data flow between different departments in consultation with management for - general management, supply chain, projects, procurement, accounts, finance, transportation & logistics and business development.
• Overseeing projects to improve efficiency and ensure that facilities meet environmental, health and safety standards and comply with regulations. Maintained & updated database on renewal of LOA, CNIA Passes, Vehicle registration, WC/EL insurance, Medical insurance (Daman), ADCO medical, Vaccinations for drivers & etc.
• Logistics & Transportation management of 27+ light & 67+ heavy vehicles & trucks for passenger & material transfer.
Reported to GM (Assigned for a luxury residential project consists of 430+ units ($110+ Million Project & 700 personnel employed) and for the co-ordination of accounts, HR and administration facets to ensure real time monitoring of suppliers’ & subcontractors’ accounts, delivery of materials, recruitment & smooth product transition to customer).
Managed complete administrative tasks - licenses, liaising, employee & gate register, material receipt, suppliers & contractors’ coordination, monitoring demand and supply, task delegation, brochures printing, advertisements etc.
Managed entire human resources activities such as sourcing, screening, recruitment & selection, induction, training & development, salary & wages further to manpower planning, budgeting, monitoring, retention, termination, complaint handling, MIS on employee performance, absenteeism & etc.
Managing the part of pool management and coordinating the activities for needs of employees for upgrading their technical soft skills, separation, leaves & attendance, compensation, maintaining database etc.
Managed task delegation, productivity & coordination of 40+ administration, accounts, HR & procurement staff.
Managed project office cash book, bank accounts, store, stock register, and organized monthly & annual reconciliation.
Prepared monthly & annual MIS, P&L, Stock & material consumption reports.
Managed routine book of accounts including PR, journals, TDS, bank & cash payment, cash & cheque receipts, inventory, debtor (500+ A/C) & creditor (350+ A/C) accounts & etc.
Overseeing budgetary control of suppliers & contractors, procurement & supply chain (data through excel SS).
Issuance of EMI invoices & coordinating for collection of payments.
Managed final Bank Reconciliation, Store Reconciliation, audit support & Account Finalization (Tally ERP 7.2)
Reported to Office Manager (An import, shipping & logistics company engaged into steel import, ship breaking & overseas container movement. Assigned for administration, accounts, warehouse management, tracking of container movements & documentation).
• Coordinated administrative functions such as office purchases, documentation, maintenance, AMCs etc.
• Handled complete office correspondence and routine office tasks.
• Coordinated for collection of brokerage, container handling, warehouse & container yard revenue invoices.
• Monitored warehouses & container yards for maximum space unitization & revenue maximization.
• Tracked container movements through special logistics software RightMove and ensured information sharing.
• Involved in Preparation of MIS Reports, Memos, Administrative Statements and W/H & Yard Reports etc.
• Ensured real time information flow and co-ordination between various departments for smooth business.
Diploma In Computer Applications, Sterlite Foundation, Mumbai.
Bachelor of Arts in English Language & Literature, Kerala University.