Manpreet Kaur Mand

I effectively communicate and co-ordinate requests between the Contract Managers and suppliers facilitate full integration of all departments and supported the execution of cleaning services and materials to our client base. This involves but is not limited to, managing the day-to-day administration and acting as the senior office member, out-sourcing VIP requests, managing contracts and reviewing LIVE accounts to increase market share and identifying risks & opportunities for the business. I closely monitored jobs ensuring deadline are met, ensuring invoice documents are raised in a timely manner and when required, chased outstanding debts. Furthermore, I actively lead the office team and devise organisational objectives for staff and was accountable for their management and performance.
I handle the precise analysis and reports to assist payroll with wages and client billing; and ensure accurate review as otherwise inaccuracies could impact the business including the client relationship. As a result, I also work very closely with accounts receivable and payable.
General activities include:
• Reviewing existing supplier contract & revising new contract binding negotiation terms.
• Challenging invoices discrepancies with suppliers and subcontractors against signed contracted agreement.
• Liaising with HMRC when aided guidance is needed with TUPE & DBS disclosure checks.
• Ensuring Health & Safety regulations are kept up today with new Product & Machinery Launches.
• Ensuring ROC forms are completed for all additional billable work to the client.
• Actively working capital team to ensure disputed invoices are settled and payments are made at the earliest time.
• Assisting with payroll management authorising time sheet/ staff wages.
• Authorisation & Approval of south Division account Payment/ Receivable.
• Producing Purchases& tracking orders.
• Keeping paper and database trails of HR matters such as businesses confidential contracts, enrolling new start-ups with training, taking minutes during disciplinary and terminations. Leasing with our legal team representatives for advice on HR sensitive matters ensuring employees best interests as well as companies ensuring correct requirements are followed.
• Reporting monthly KPI, Audit, T&A performance, SLI, YTD, forecasts, revenue & budget spend activities to Regional Manager, Divisional Manager, Chief Operating Officer (COO)& Head Office (HO)
• Providing assistance and responding to internal and external HR related inquires or requests as well as redirecting calls to Head office. Assist in Ad -hoc HR Projects, ensuring equal opportunity for staff by internal & external recruitment.

I worked closely with the Director of Operations and management team to support the execution of deliverables which include specialised fabricated goods globally. This included the management of manufacture and supply of pipework fabrication machinery, tools and handling equipment. I was principally responsible for the EU, North America and UK based clients as well as liaising with our Chinese manufacturing teams. I managed and co-ordinated requests between internal sales, the warehouse and manufacturing. My role was incredibly important within the company as technically precise analysis and review was needed of lengthy technical documents; to ensure and confirm technical specifications were correct and relayed to the relevant teams accordingly. This involved very little margin for error as incorrect specifications or mistakes would impact the business including client relationships as well delay projects deadlines.
General activities include:
•Logistics and customs clearance, including liaising with the Chamber of Commerce and Chamber of International Movement for export goods sourcing relevant documentation to comply with overseas regulations.
•Reviewing and negotiating contractual terms and condition in relation to payment.
•Efficiently optimising supply chain to ensure fulfilment of customer orders without losing to competitors or risking a reduction of customers.
•Analyses financial accounts to determine revenue recognition of which orders fulfilled will result in billable work closing tickets without straining manufacturing & procurement teams resulting it an efficient use of stock management and month end billing.
•Central point of contact for sister company in America, aiding support on materials, moving volume stock between UK & America to fill large order requests as well as tracking orders & containers shipped.
• As part of supply chain management (SCM) I would Lease with CPO& CLO (Chief procurement officer & Chief logistic officer) ensuring order fulfilment & demo equipment requests are ready at the earliest within the binding contractual agreement terms including allowing enough time of logistic. Time management was as crucial skill required to manage this role.

I would lead brand context searching influencers and consumers in the most powerful and relevant ways to expand the organisation and business performance. Keeping our social media newsroom updated with new insights, car specs& performances, collaborations and sponsors to help raise brand awareness. My role was to come up with creative cutting-edge graphics, content mini video clips for website context.
General activities include:
•Media monitoring and building social media presence engaging with audience.
•Offering a wide range of marketing & communication services for both B2B as well as B2C
•Seek high-level placements in print.
•Writing/ editing press releases
• Seek out and target new customers for sales opportunities to secure new revenue leads.
•Present sales reports to monitor performance of sales strategy.
•Monitoring brands perception based on the public’s opinion from feedback.

Here I was the central point of communication for the entire sales team. The need to plan was essential as well as ensuring logistical operations were impeccably organised and according to time scheduling. This meant a continuous workflow in the office operationally and translated into event co-ordination on the ground. My role also required me to stand in as the Chief office escalations manager where I would handle problem solving scenarios and aid resolution by diplomacy ensuring minimal effect on timing and budgets. My daily duties were not limited to management as I also helped to source suppliers for parts, tools and ensuring adequate stock levels.
General activities include:
•Maintaining DVLA registration of vehicles.
•Handling all ownership documentation of any new auctioned or purchased vehicles.
•Handling all vehicle renewals including road tax and SORN.
•Analysing hired vehicles contracts and ensuring clearance of financial approvals before handover.
•Working closely with all brands for any faulty vehicle programming and HQ manufacturing recalls, working rapidly to a 3% timely response, action and resolve time frame.

I was a coordinating manager and worked closely with customers and suppliers alike to create and direct successful events. Building a strong rapport with customers and vendors was vital for time sensitive planning and successful events. The key attributes of this role included the ability to work to a very defined budget. I was responsible for streamlining workloads, meticulous and detail-oriented operations allowing my team to plan and execute large scale events. I have had sole responsibility for ensuring light, sound, décor, effects and floor space planning was adequate. The reputation of our events over time led to an increase in attendance by an average of 15% due the additional features and services we provided and marketed to our customer. I was responsible for securing the company a continued long-term 4-year event contract. I also greatly assisted with marketing management by creating promotional material for events.
General activities include:
•Taking provisional bookings & obtaining written confirmations.
•Maintaining inventory of facility & equipment used.
•Managing both social and cooperate events.
•Overseeing procurement of rental and tailored requests.
•Monitoring of goods in and out of warehouse.
•Preparation of project cost report including VOWD and forecast at completion.
•Aware of health & safety, disability access regulations and legislation.