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Malita Mendes, Executive Administrative Assistant / Regional Project Specialist

Malita Mendes

Executive Administrative Assistant / Regional Project Specialist·Viatris Middle East FZ LLC

United Arab Emirates

Master's degree, Art

Work experience

Total years of experience: 22 years, 2 months

Executive Administrative Assistant / Regional Project Specialist

January 2021 - December 2025

Viatris Middle East FZ LLC

Dubai, United Arab Emirates

I found this job using Bayt.com

January 2021 - December 2025

• Delivered comprehensive administrative support to the Medical Director and Medical Affairs Lead, expertly managing intricate calendars and coordinating international travel arrangements.
• Streamlined expense reporting processes, ensuring timely and accurate submissions.
• Assisted in the execution of regional medical projects and standalone events, guaranteeing alignment with corporate objectives and adherence to regulatory compliance standards.
• Orchestrated end-to-end event logistics, including venue sourcing, contract negotiation, and travel arrangements for large-scale regional activities.
• Fostered strong relationships with vendors and stakeholders to enhance event success and operational efficiency.
• Demonstrated exceptional organizational skills and attention to detail in a fast-paced environment.

Company industry:
Pharmaceutical Manufacturing
Job role:
Administration

Sales Admin Specialist

January 2010 - January 2021

Pfizer - United Arab Emirates

Dubai, United Arab Emirates

January 2010 - January 2021

• Delivered exceptional administrative support to ensure seamless daily operations for the Sales and Regional teams.
• Assisted the Sales Director and Directors of Finance, Public Affairs, and Medical Affairs with comprehensive secretarial services.
• Coordinated effectively with event management companies to successfully organize events, conferences, and workshops.
• Independently managed all travel logistics for senior personnel, ensuring efficiency and cost-effectiveness.
• Enhanced team productivity by streamlining administrative processes and improving communication channels.
• Fostered positive relationships with internal and external stakeholders to facilitate collaboration and support.

Company industry:
Pharmaceutical Manufacturing

Customer Service Executive

January 2006 - January 2009

DAMAC Holding LLC

Dubai, United Arab Emirates

January 2006 - January 2009

• Effectively handled high-volume customer inquiries and complaints, collaborating with Legal and Finance teams to ensure swift resolutions.
• Streamlined office administration processes by efficiently managing travel arrangements, overseeing inventory control, and maintaining organized central filing systems for the CRM division.
• Oversaw receivables and order processing, ensuring meticulous maintenance of communication logs and customer records to enhance operational efficiency.
• Demonstrated strong organizational skills and attention to detail, contributing to improved workflow and customer satisfaction.
• Fostered a proactive approach to problem-solving, ensuring seamless communication across departments for optimal service delivery.

Company industry:
Real Estate
Job role:
Customer Service and Call Center

Administrative Executive

January 2002 - January 2005

Evernova Pvt Enterprises Ltd

Mumbai, India

January 2002 - January 2005

• Streamlined daily administrative operations, enhancing efficiency and productivity within the team.
• Provided comprehensive support to the sales team by effectively managing order processing and invoice tracking.
• Coordinated executive appointment schedules, ensuring optimal time management and prioritization of tasks.
• Organized hotel bookings and travel itineraries, facilitating seamless business travel experiences.
• Cultivated strong relationships with vendors and service providers to negotiate favorable terms and improve service quality.
• Implemented organizational systems that improved workflow and reduced administrative errors.

Company industry:
Household Appliances

Education

Mumbai University

January 2003

January 2003

Master's degree, Art

India

University Of Mumbai

January 2001

January 2001

Bachelor's degree, Art

India

Skills

ADMINISTRATIVE SUPPORT
Expert
ADMINISTRATIVE SUPPORT
Expert
ADMINISTRATIVE FUNCTIONS
Expert
ADMINISTRATIVE FUNCTIONS
Expert
CONTENT CREATION
Intermediate
CONTENT CREATION
Intermediate
COORDINATING
Expert
COORDINATING
Expert
CROSS FUNCTIONAL COLLABORATION
Expert
CROSS FUNCTIONAL COLLABORATION
Expert
INVOICE MATCHING
Expert
INVOICE MATCHING
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
STAKEHOLDER COMMUNICATIONS
Expert
STAKEHOLDER COMMUNICATIONS
Expert
TECHNICAL WRITING
Expert
TECHNICAL WRITING
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert

Languages

English

Native Speaker

Hobbies and interests

Sport

State level Basket Ball

Listening To Music