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Najwa AlMoosa, Marketing & Customer service Manager

Najwa AlMoosa

Marketing & Customer service Manager·AlMoosa Company

United Arab Emirates

Bachelor's degree, Bachelor's Degree in Computer Science

Work experience

Total years of experience: 8 years, 8 months

Marketing & Customer service Manager

October 2003 - May 2012

AlMoosa Company

Dubai, United Arab Emirates

October 2003 - May 2012

Working as a Customer Service & Manager, Marketing Manager as am doing some of the Administration work in
1. Lead and develop staff by training needs
2. Provide direction, guidance to the department to ensure alignment with the company’s
strategies
3. Identify and develop business opportunities for the company’s creativity in industrial and product designs as well as the company’s creativity services
4. Define and follow up of yearly targets & objectives
5. Determine new opportunities by analyzing business needs
Company industry:
Construction & Building
Job role:
Marketing and PR

Education

Sky LineUnivercity

July 1997

July 1997

Bachelor's degree, Bachelor's Degree in Computer Science

United Arab Emirates

I have done my Bachelor's degree in Computer Science and am doing Master in International Business .

Skills

Customer Service

Expert

Retail Banking

Expert

Administrative Organisation

Expert

Marketing Management

Expert

Banking Relationships

Expert

Banking, Marketing and Customer Service

Expert

Marketing Management

Expert

Banking Relationships

Expert

Customer Service

Expert

Retail Banking

Expert

Administrative Organisation

Expert

Languages

English

Expert

Arabic

Expert

Training and Certifications

Training
Introduction to Banking, Time Management,Effective Selling Techniques,Word,Excel,Power Point,Outlook
Mashreq Bank , General Motors
Jan 1998