Human Resources (HR) Manager
Concord Alliances Umbrella Companies
Total years of experience :15 years, 7 Months
Primary role to oversee the daily office functioning and HR activities supporting current and future business needs through the development, engagement motivation and preservation of human capital. I ensure efficient and effective enrolment Human Resource Manager of procedures and policies. Seeking strong candidates for opportunities with the desired qualifications and criteria. Overseeing the full integration of all department staff (Business Unit Directors, HR, PRO and Line Managers) to ensure all confidential documentation is coordinated with the relevant parties within the applicable timescales. Activities involve, but not limited to, management of day-to-day HR administration, operating HR system, understanding and complying with UAE Labour Laws, ensuring the business is compliant with latest legislation, upkeeping of the wellbeing of staff and undertaking analysis and reporting to assist the business accountants with staff remuneration/wages in line with portal timesheets.
General activities include:
• Developed and implemented HR strategies, policies, and programs to support business objectives and promoted a positive work culture
• Oversaw all aspects of talent acquisition, including recruitment, selection, and onboarding of employees at all levels
• Led performance management processes, including goal setting, performance reviews, and career development planning
• Managed employee relations, including conflict resolution, disciplinary actions, and grievance handling, ensuring fair and consistent application of policies and procedures
• Provided leadership and guidance to HR team members, fostering a collaborative and supportive work environment
• Collaborated with senior management to identify and address HR-related challenges and opportunities, providing strategic insights and recommendations
• Conducted training and development programs to enhance employee skills and competencies and support career growth and succession planning initiatives
• Ensured compliance with employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation
• Prepared HR-related reports and presentations for executive management and board of directors, highlighting key metrics, trends, and insights
• Reviewing staff employment contracts
• Communicating to all staff of business announcements
• Monitoring(T&A) time & attendance for salary purpose (Software WEBHR)
• Office point of contact for lateness and sickness
• New employee orientation, employee onboarding and offboarding.
• Closely working with Public Relations Officer to ensure efficient enrolment of new staff, visas documents, immigration & labour related matters. As well as ensuring administrative filing and electrical records kept up to date for auditing inspections
• Managing the company’s health insurance policy, contract renewal, ensuring records to dates.
• Reviewing fire safety contractual agreement for company ensuring it meets legal standards. H&S fire training completed by all staff when onboarding
• Authorising holiday leave
• Overseeing travel arrangements for staff holiday flight to home country. Ensuring keeping to budgets
• Arranges complex and detailed travel plans and itineraries, compiles documents for travel-related meetings
• Inventory monitoring of stationary, IT & electrical devices for teams ensuring returns of equipment upon leaving company
• Managing the calendars and meetings of Chairmen, Vice chairmen, conference room and Manging Directors
• Supporting and guiding two new FZCO start-ups with structural and administrational fundamentals to operate.
• Sourcing, selecting, and managing vendors for all office supplies
• Ensuring vendors are invoicing correctly and authorising payments approvals for accountant
• Aiding senior accountant with invoicing and managing cash flow of activities
• weekly office meetings updating GM on operational issues, HR updates, and vertical performance
Responsible for the effective management and co-ordination requests between the Contract Managers and suppliers facilitate full integration of all departments and supported the execution of cleaning services and materials to our client base. This involves but is not limited to, managing the day-to-day administration and acting as the senior office member, out-sourcing VIP requests, managing contracts and reviewing LIVE accounts to increase market share and identifying risks & opportunities for the business. I closely monitored jobs ensuring deadline are met, ensuring invoice documents are raised in a timely manner and when required, chased outstanding debts. Furthermore, I actively lead the office team and devise organisational objectives for staff and was accountable for their management and performance.
I handle the precise analysis and reports to assist payroll with wages and client billing; and ensure accurate review as otherwise inaccuracies could impact the business including the client relationship. As a result, I also work very closely with accounts receivable and payable.
General activities include:
•Reviewing existing supplier contract & revising new contract binding negotiation terms.
•Challenging invoices discrepancies with suppliers and subcontractors against signed contracted agreement.
•Liaising with HMRC when aided guidance is needed with TUPE & DBS disclosure checks.
•Ensuring Health & Safety regulations are kept up today with new Product & Machinery Launches.
•Ensuring ROC forms are completed for all additional billable work to the client.
•Actively working capital team to ensure disputed invoices are settled and payments are made at the earliest time.
•Assisting with payroll management authorising time sheet/ staff wages.
•Authorisation & Approval of south Division account Payment/ Receivable.
•Keeping paper and database trails of HR matters such as businesses confidential contracts, enrolling new start-ups with training, taking minutes during disciplinary and terminations. Leasing with our legal team representatives for advice on HR sensitive matters ensuring employees best interests as well as companies.
•Reporting monthly KPI, Audit, T&A performance, SLI, YTD, forecasts, revenue & budget spend activities to Regional Manager, Divisional Manager, Chief Operating Officer (COO)& Head Office (HO)
•Providing assistance and responding to internal and external HR related inquires or requests as well as redirecting calls to Head office. Assist in Ad -hoc HR Projects, ensuring equal opportunity for staff by internal & external recruitment.
I worked closely with the Director of Operations and management team to support the execution of deliverables which include specialised fabricated goods globally. This included the management of manufacture and supply of pipework fabrication machinery, tools and handling equipment. I was principally responsible for the EU, North America and UK based clients as well as liaising with our Chinese manufacturing teams. I managed and co-ordinated requests between internal sales, the warehouse and manufacturing. My role was incredibly important within the company as technically precise analysis and review was needed of lengthy technical documents; to ensure and confirm technical specifications were correct and relayed to the relevant teams accordingly. This involved very little margin for error as incorrect specifications or mistakes would impact the business including client relationships as well delay projects deadlines.
General activities include:
•Logistics and customs clearance, including liaising with the Chamber of Commerce and Chamber of International Movement for export goods sourcing relevant documentation to comply with overseas regulations.
•Reviewing and negotiating contractual terms and condition in relation to payment.
•Efficiently optimising supply chain to ensure fulfilment of customer orders without losing to competitors or risking a reduction of customers.
•Analyses financial accounts to determine revenue recognition of which orders fulfilled will result in billable work closing tickets without straining manufacturing & procurement teams resulting it an efficient use of stock management and month end billing.
•Central point of contact for sister company in America, aiding support on materials, moving volume stock between UK & America to fill large order requests as well as tracking orders & containers shipped.
• As part of supply chain management (SCM) I would Lease with CPO& CLO (Chief procurement officer & Chief logistic officer) ensuring order fulfilment & demo equipment requests are ready at the earliest within the binding contractual agreement terms including allowing enough time of logistic. Time management was as crucial skill required to manage this role.
Here I was the central point of communication for the entire sales team. The need to plan was essential as well as ensuring logistical operations were impeccably organised and according to time scheduling. This meant a continuous workflow in the office operationally and translated into event co-ordination on the ground. My role also required me to stand in as the Chief office escalations manager where I would handle problem solving scenarios and aid resolution by diplomacy ensuring minimal effect on timing and budgets. My daily duties were not limited to management as I also helped to source suppliers for parts, tools and ensuring adequate stock levels.
General activities include:
• Maintaining DVLA registration of vehicles.
• Handling all ownership documentation of any new auctioned or purchased vehicles.
• Handling all vehicle renewals including road tax and SORN.
• Analysing hired vehicle contracts and ensuring clearance of financial approvals before handover.
• Working closely with all brands for any faulty vehicle programming and HQ manufacturing recalls, working rapidly to a 3% timely response, action and resolve time frame.
I was a coordinating manager and worked closely with customers and suppliers alike to create and direct successful events. Building a strong rapport with customers and vendors was vital for time sensitive planning and successful events. The key attributes of this role included the ability to work to a very defined budget. I was responsible for streamlining workloads, meticulous and detail-oriented operations allowing my team to plan and execute large scale events. I have had sole responsibility for ensuring light, sound, décor, effects, and floor space planning was adequate. The reputation of our events over time led to an increase in attendance by an average of 15% due the additional features and services we provided and marketed to our customer. I was responsible for securing the company a continued long-term 4-year event contract. I also greatly assisted with marketing management by creating promotional material for events.
General activities include:
•Taking provisional bookings & obtaining written confirmations.
•Maintaining inventory of facility & equipment used.
•Managing both social and cooperate events.
•Overseeing procurement of rental and tailored requests.
•Monitoring of goods in and out of the warehouse.
•Preparation of project cost report including VOWD and forecast at completion.
•Aware of health & safety, disability access regulations and legislation.
Diploma (CHRM) Certified Human Resource Management Diploma (CHRP) Certified Human Resource Professional Diploma in Business Development and Strategist Diploma Business Management Level 3 All Courses with an extensive online platform and examination