Human Resources Manager
Cognizant
Total years of experience :14 years, 0 Months
Position Summary
• Essential Duties and Responsibilities Include:
• Lead end to end deal activities for HR in the region.
• Develop HR and People deal strategy and integration approach and oversee implementation, considering the deal commercial and operational objectives. Solicit input and gain buy-in from stakeholders to ensure consistent and smooth execution.
• Engage HR deal teams and resources regionally and globally, overseeing key activities and also providing hands-on support.
• Coordinate involvement by HR partners, COEs and external consulting expertise at various deal milestones.
• Ensure each deal is managed in accordance with HR governance and operating model.
• Develop and maintain strong relationships and client focus for internal partners and external stakeholders.
• Facilitate knowledge sharing across the due diligence and integration teams.
Serve as a primary point of contact for HR and point of escalation for deal HR matters.
• Gather feedback, identify areas for improvement, and participate in action planning.
Essential Functions:
• Support the Business Unit by developing and implementing HR interventions in order to achieve strategic business initiatives and to deliver results
• Increasing employee engagement, providing change leadership, talent development, Career & Succession Planning and supporting process improvements
• Facilitating various communication forums such as HR Connect Sessions, Town Halls, Open Houses etc
• Project/Program Management activities for various HR initiatives including Performance Management, Promotions, Salary Revisions, Enhancement of employee satisfaction scores, Rewards & Recognition processes
• Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention and associate experience
• Work with Business Managers and Associates to address all employee relations issues
• Interpret and implement Organizational Policies/Programs/Procedures
• Partner with Business managers to retain, develop and motivate people to achieve their full potential
• Work with Business to assess, create and implement innovative solutions for a variety of employee engagement initiatives
• Provide ongoing support to the leadership team on any TM related matters, policies or procedures
Primary Responsibilities:
• HR Communication:
Working in close collaboration with HR functions to service associate requests and interacting with associates via calls and email communication about HR policies. Being responsive to business needs to ensure information is shared in a timely fashion
• Data Analysis:
Analyze data and conduct spreadsheet analysis for different business projects and preparing spreadsheets for promotion and year end appraisals for committee calls. Supporting the talent review process for the business and assisting with compensation analysis and recommending fitments for travelling associates and validating associate supervisor hierarchy and governance structure on a quarterly basis.
• Driving Engagement & Special Projects:
Create a robust cadence of talent planning and reviews to identify competency, knowledge and talent gaps and develop specific programs for the filling of the gaps. Areas of activity will include talent management through proper succession planning programs for key contributor and leadership positions, training and development programs for preparing employees for more significant responsibilities and general business development programs to enhance employee knowledge and understanding of the business of the company and the software industry.
Be the senior HR Contact (internal and external) for Alessa Group on all matters pertaining to HR, and admin. Be a strategic partner to and work closely with the Executive Management team and to the organization. Promote employee engagement, motivation and development of a strong company team culture. Manage and ensure compliance of HR policies and procedures in GCC and across the region, including but not limited to Europe.
Detailed responsibilities/accountabilities:
Employee satisfaction & Company Culture
Set clear KPIs and monitor the Employee Satisfaction Score. Further work with the Executive Management to ensure that the KPIs are met and exceeded.
Spearhead a review and new potential revision of the company values together with the Executive Management Team and the organization at large.
Recruitment
Ensure that there is a Job Description and Scorecard for each position in the company.
Lead recruitment process, identifying the recruitment channel taking into consideration of cost efficiency, assist hiring manager identify the right fit candidate for the position.
Spearhead the induction program of new joiners ensuring a comprehensive induction is provided to the new joiner.
Oversee the onboarding cycle of new hires
Organization Capability
Work closely with stakeholders to support the business strategy, ensuring the right organization structure and formulate the right HR strategies to achieve the set targets.
Assist in identifying the evolvement of each role over time ensuring right support and tools are provided to support the development and progression of individuals for their day to day operations.
Performance Management and Compensation & Benefits
Ensure constant communications on performance review between line manager and line staff are consistent, clear and conducted in a regular manner.
Spearhead the annual appraisal system within Group and execution is within stipulated timeline.
Propose a balanced reward system within Group for increment, commission and incentives programs across all levels ensuring competitiveness across local markets.
Oversee the payroll process ensuring timely submission and approval of payroll data
Ensuring close monitoring of overall staff cost are within approved budget.
Training
Oversee the Training Department.
Engage with Executive Management Team to identify training needs and provide training solutions that support the overall business strategy.
Work with internal trainer to source external resources to support respective brands’ training development.
Monitor and track result of training progression to ensure objectives are met and goals are achieved.
Ensure periodical and timely evaluation of all training executed and effectiveness of training implemented.
Admin
Timely submission of reports with analysis to the Executive Management Team and the organization at large.
Control of office sundries and expenses
Work closely with the authorities and ensure compliance of HR policies & procedures in Saudi Arabia, GCC and in countries where AlessaGroup has a local presence.
Actively monitor potential grants and support to the individual staff and Alessa Group from government bodies in Saudi Arabia, GCC and in countries where Alessa Group has a local presence.
1- Managing all HR activites in Middle East.
2- Managing all immigration and admin activates in Middle East.
3- Managing all activites related to government sectors like Ministry of Labour, MOFA, MoI etc…
4- Manage the execution of various global and local entity people management policies/ processes related to recruiting, training performance management, compensation & benefit, etc.
5- Contribute to the compliance with budgetary requirements- financial headcount, labour costs and other, supporting worldwide markets.
6-Assist implementation of organization & development requirements to drive a positive, engaging, motivating culture aimed at employee satisfaction and business results.
7- Responsible for MoL programs process as (Localization Percentage)
8-participate in resource development management at local entity level.
9-participate in management of all legal and industrial labour compliance ensuring within local entity that all people are treated with dignity, respect, understanding and fairness.
10- Manage development and execution of appropriate internal and external communication plans.
11-Analyzes wage and salary reports and data to determine competitive compensation plan.
12-Writes directives advising branches managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.
13-Consults legal counsel to ensure that policies comply with law.
14-Develops and maintains a human resources system that meets top management information needs.
15-Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.
16-Writes and delivers presentations to corporate officers or government officials regarding human resources policies and practices.
17-Recruits, interviews, tests, and selects employees to fill senior vacant positions.
18-Plans and conducts new employee orientation to foster positive attitude toward Company goals.
19-Manage records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
20-participate and manage management training in interviewing, hiring, terminations, promotions, performance review.
21-Advises management in appropriate resolution of employee relations issues.
22-Responds to inquiries regarding policies, procedures, and programs.
23-Administers performance review program to ensure effectiveness, compliance, and equity within organization. Administers salary administration program to ensure compliance and equity within organization.
24-Administers benefits programs such as health, pension plans, vacation, sick leave, leave of absence, and employee assistance.
25-Investigates accidents and prepares reports for insurance and GOSI. Coordinates Safety Committee meetings and acts as Safety Director.
26-Conducts wage surveys within labor market to determine competitive wage rate.
27-Prepares reports and recommends procedures to reduce absenteeism and turnover.
28-Represents organization at personnel-related hearings and investigations.
29-Contracts with outside suppliers to provide employee services, such a temporary employees, search firms, or relocation services.
30-Provides management direction and counseling. Supervises clerical assistant and temporary staffing as needed.
I am Handling Human Resources of the following:
*Personnel;
Conduct employee orientation and facilitate new comers joining formalities Maintain and regularly update master database (Completing Personal File, Personal Database, Organogram, Generate Employee ID Number, Bonafide Letters, Employee ID Card, Employee & Family Health Insurance, Maintaining /Updating Leave Records. Employee Database, Full and Final settlement, etc.) of each employee.
*Recruitment.
handling all recruitment processes;
1-Hiring plan for each quarter, and year as per the (budget & replacement.)
2-Sourcing ( Local & Overseas) & Arranging & conducting Interviews/Initial screening the candidates/ HR feedback.
3-Prepare job offer, confirmation, Negotiation as per the company salary matrix etc,
4- BGC for selected candidate.
5- Conduct exit interviews for employees and record them accordingly.
7- Make sure that the company put in a platinum/high green ranges in (NITAQAT) for hiring Saudization.
*Compensation and Benefits.
1- Salary, Bonus, Salary increment.
2- Promotions.
3- Other benefits. ( Company Car, Health Club Discount, Personal Bank Loan, etc.)
4- Resolve grievances or queries that any of the employees have.
Employee Relation;
1-Conducting various welfare activities.
*Training.
1- Set a plan for traning as per the requirement.
1-Implement and administer performance management process as per the company policy and timelines.
2-Review job descriptions for all positions at regular intervals and update them in consultation with the respective Managers.
3- Induction program for new comers.
*GOSI;
1- Register & Take out associates in GOSI.
2- Update associates salaries.
3- Pay GOSI payment.
*HRDF.
1- Register & Take out associates in HRDF.
2- Raise Invoice.
3- Close vacant ad in HRDF website.
4- Saudization Bonus Wage Settlement.
*Payroll.
Prepare & process timely distribution of Salary, bonus, increment Salary slip, Salary advance, leave encashment and full & final settlements.
*CSR.
Community initiatives programmes - organizing & participation.
*Government Relation in;
(MoL, MOFA, MoI, Passport Office, SAGIA, Our Clients Projects, and etc.)
Ensure statutory compliances for labour law and record information on a timely basis. Liaison with all Government Agencies ensuring adherence to compliance.
*Office Administration.
Follow up of Confirmation Records statutory obligations.
Regular Office Work.
Review and update Company-HR policy.
Solve problems company is facing.
Prepare HR activities report to share with Management.
• Co-ordinate effectively with all divisions to map out an annual manpower plan for local, internal, and external applicants.
• Communicate effectively with recruitment resources agencies for manpower supply purpose.
• Supervise day to day activities of the recruitment by ensuring that all recruitment information is gathered, interpreted and processed to see that all applicants receive accurate attention.
• Develop recruitment and selection techniques and tools for better selection method.
• Ensure the compliance and adherence to company policies and procedures in the area of recruitment and selection to meet standard of quality performance.
• Update HR reports in the area of recruitment to ensure follow up on processes.
• Prepare advertisement layout for review and co-ordinate with concerned departments and agencies.
• Enhance localization strategy through sourcing and networking all possible methods in order to achieve the company Strategy for localization.
• Update and submit timely status on pre and post recruitment status for all categories of prospective candidates across all divisions of the company in order to provide quality and timely service.
• Maintain, update, follow up and submit data on referral status report.
• Preparation of documents relating to appointment by updating the system periodically to ensure candidates are adequately communicated in order to plan better.
• Carrying out administration function relating to recruitment, by filing, maintenance of files and liaising with the internal and external customers to ensure the recruitment process is expedited.
• Interactions with Professional Colleges to recruit fresh trainees.
• Interactions with Professional Colleges for Career Day and recruitment of summer and Coop Trainees.
Looking for the right manpower to hire Saudis, non Saudis from inside, outside the country by searching CV's online or through the banks website.....etc. Visiting universities, institutes, , etc. in (The Career Day). Conduct jobs interview with candidates. Testing candidates language skills by given them multiple choice exam, and computer programs exam. Working as a great team in a department by helping each other, give advice when is needed. ِMaking reports weekly, monthly. Make meetings with all departments to determine the next plan for the recruitment. Check department budgets when there is hiring request needed. Making recruitment plans with our channels ( Recruitment International Companies) in the world for hiring Foreign Expert Manpower.
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