Data Entry - Procurement Dept.
Nesma & Partners Contracting Co. LTD.
Total years of experience :17 years, 7 Months
• Analyzes & verifies validity of Purchase Requisition (PR) info on company’s ERP System
• Receives and keeps records of Purchase Orders (PO) from Procurement Dept.
• Distributes & confirms acceptance of POs to suppliers via email/phone & fax
• Follow-up / Tracking of materials with suppliers based on PO via email/phone conversations
• Updates with concerned Project Site regarding PO material delivery status
• Supports invoice clearing in coordination with Storekeeper & Finance Dept.
• Generates report (delivered / pending) POs as required.
• Gathers source data through e-mail, ftp and/or hardcopy and analyzes their workability to check for format and structure consistency
• Creates Conversion Instruction (CI) based on templates, editorial guidelines, Data-Type-Definition (DTD) provided by the client to check the validity of the file elements
• Receives and investigates inquiries or complaints through an on-line ticketing system. Determines to which process or team the concern should be forwarded (e.g., conversion complaints are given to the Software Engineers).
• Communicates with client via email / teleconference to understand expectations, requirements and issues/concerns and update status of assigned tasks
• Prepares and submits the necessary forms thru VPN system for the online release of the approved coding
• Performs a post-release check-out or live test to further assess the accuracy or quality of the converted file
• Monitor the game environment, activities as well as behavior of players inside the game
• Assists players inquiries (game system, quests and other in-game related inquiries)
• Enforces the game policy inside the game system environment.
• Activates and Deactivates in-game events.
• Conduct minor troubleshooting to PC if necessary
Technical Support Representative - Inbound
ePLDT Ventus, Inc. Nov. 17, 2008 - Mar. 29, 2009
8th Floor, New Sampaloc Operations Bldg. España, Sampaloc, Manila
• Assess client's concern
• Provides troubleshooting guide regarding client's internet connectivity
• Creates and follow up reports regarding client's concerns.
• Provide other information such as product and billing inquiries and etc.
• Encoder in the company’s ERP system (BAAN)
• Hardware troubleshooting, minor repairs and preventive maintenance
• Performs networking tasks
• Installations and configuration of softwares and programs
• Encode, Update, Verify and Save patent files in the IPDL / ERP system
• Participate in the in-house lectures and discussions
• Demonstration of actual computer troubleshooting / repair
• Does the other task assigned by the supervisor
SY 1997 - 2001 Aurora Dr. Vergonville Subdivision Pulanlupa 2, Las Pinas City
SY 1991 - 1997 Primary Pulanlupa Elementary School Naga Road, Pulanlupa, Las Piñas City