Marc Jampazar, Restaurant Manager

Marc Jampazar

Restaurant Manager

The Ocean Restaurant

Location
United Arab Emirates - Dubai
Education
Diploma, Hotel Restaurant Management
Experience
10 years, 5 Months

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Work Experience

Total years of experience :10 years, 5 Months

Restaurant Manager at The Ocean Restaurant
  • India
  • November 2011 to May 2014

The Ocean Restaurant Restaurant Manager
Radwa 8 Shareh Al Wadi Royal Commission Yanbu Alsinayah Saudi Arabia November 1 2011 up to Present

Duties and Responsibilities: ➢ Ensuring the highest standards of food and beverage service.
➢ Keeping portion control of food and labor costs.
➢ Ensuring Health & Safety and also hygiene procedures & standards are maintained.
➢ Having an in-depth knowledge of all menus.
➢ Responsible for recruiting, training & developing restaurant staff.
➢ Dealing with and resolving customer complaints.
➢ Maximising all business opportunities to drive sales.
➢ Communicating with the kitchen staff to ensure efficient food service.
➢ Liaising with the Head Chef to discuss and develop the menu.
➢ Overseeing client bookings & reservations.
➢ Organising the daily and weekly schedule for the Restaurant's staff.
➢ Purchasing stock, supplies and negotiating best prices with trade suppliers Ability to create a great atmosphere & be a inspirational host.
➢ Monitoring sales and then writing informative reports for the restaurant owners.

Captain Waiter at Bacolod Chicken Inasal
  • Philippines
  • March 2008 to October 2011

Bacolod Chicken Inasal
Captain Waiter
Glorietta 4 BLDG Makati City Philippines
March 23, 2008 up to October 7, 2011
Duties and responsibilities: ➢ Leads my subordinates, trained them and conduct regularly seminar to set the standards of serving a customer and knows the company facilities policies
➢ To make sure subordinates are properly groomed
➢ encourage corporate initiatives and initiate a good tactic and ways to increase the sales and overall customers satisfaction in general
➢ Supervise a section in a restaurant.
➢ Take order from customer
➢ Ensure that the dining area should be attractive and clean
➢ Ensure that the table setting should be in good order, this includes checking condiments containers, and we have also to provide the satisfaction to our guest and all needs.

Banquet waiter and House Detective Functions at Casino Espanol Incorporated
  • Philippines
  • January 2005 to June 2007

Casino Espanol Incorporated
Banquet waiter and House Detective Functions
King Velez Ramos St. Cebu City Philippines
January 12, 2005 up to June 6, 2007
Duties and Responsibilities: ➢ Arrange the skirting of the table and prepare all the cutleries set up for the events like wedding, birthday or special occasions
➢ Secure the guest or member of the CASINO to make sure the safeties of everybody
➢ Consistently offer professional, friendly and engaging service
➢ Assist guests regarding menu items in an informative and helpful way.
➢ Serve all food and beverage items for assigned banquet meetings
➢ Have full knowledge of beverage lists
➢ Have full knowledge of all menu items being served
➢ Follow outlet policies, procedures and service standards
➢ Follow all safety and sanitation policies when handling food and beverage

Service Waiter at Cebu Marriott Hotel Philippines
  • Philippines
  • March 2004 to January 2005

Cebu Marriott Hotel Philippines
Service Waiter
Ayala Land Cebu City Philippines
March 6, 2004 up to January 8, 2005
Duties and Responsibilities: ➢ Take orders from the guests and listens carefully pertaining to their special request
➢ Serving food to dining area and at the function rooms
➢ Greets guests appropriately when delivering room service order
➢ maintains the dining area clean and sanitize
➢ Ensures efficient and seamless service delivery of all meals
➢ Presents both food and beverage to guests; suggests menu courses, appropriate wines, and answers questions regarding menu and wine selections.
➢ Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock.
➢ Relays order to galley as required and serves courses from galley and beverages from various location

Service Waiter at Barrio Fiesta Restaurant
  • Philippines
  • May 2003 to February 2004

Barrio Fiesta Restaurant
Service Waiter
SM Cebu Philippines
May 21, 2003 up to February 27, 2004
Duties and Responsibilities;
➢ Set up the buffet table setting
➢ In-charge of preparing the cutleries and chafing dish and to ensure that those things are sanitize and well clean.
➢ Refill condiments and make dusting to tables and chairs
➢ Greets and receives customer and assist to their table
➢ Take orders and suggests dishes pertaining to what they prefer
➢ Serves food to the guest table.

Education

Diploma, Hotel Restaurant Management
  • at University of Cebu Main Sanciangko St
  • January 2003

College Graduate: Associate of Science in Hotel Restaurant Management University of Cebu Main Sanciangko St. Year 2000 to 2003

High school or equivalent, microsoft
  • at Mary Mount High School
  • January 2000

Secondary Level: Mary Mount High School Koronadal South Cotabato Year 1996 to 2000

High school or equivalent, microsoft
  • at Notre Dame of Marbel University
  • January 1996

Primary Level: Notre Dame of Marbel University Koronadal South Cotabato Year 1990 to 1996

Specialties & Skills

Hygiene
Training Seminars
Work Planning
Marketing
Customer Service
BUYING/PROCUREMENT
FOOD SERVICE
INCREASE
PURCHASING
RECRUITING
RESTAURANT MANAGER
SATISFACTION
THE SALES

Languages

Arabic
Beginner
English
Expert

Training and Certifications

Practicum 500 hrs Food and Beverage & Housekeeping Department (Training)
Training Institute:
Castle Peak Hotel
Date Attended:
February 2002
Duration:
500 hours

Hobbies

  • Buffet set up, table fine dinning set up