Marc Jones

• Engaged to evaluate multi-regional MSP operations, SOW providers and
sub-contractor management across EMEA, Americas, and APAC
• Assessed compliance with pharmaceutical industry regulations and internal
quality standards
• Identified opportunities for VMS technology consolidation and SAP
Fieldglass expansion from the current 8 countries to an additional 6
countries in wave one
• Recommended governance structures for improved oversight and risk
management Contingent Workforce
Optimisation
• Delivered rapid assessment identifying CHF 1.2M in global savings
opportunities
• Achieved CHF 450K in realised savings within 90 days through supplier
negotiation and process optimisation
• Implemented improved vendor management protocols and rate
governance

• Conducted comprehensive assessment of contingent workforce, SOW and
RPO infrastructure identifying £3M+ annual savings opportunities
• Evaluated existing VMS technology stack and recommended VMS
optimisation strategies
• Assessed supplier ecosystem and MSP performance against industry
benchmarks
• Developed business case for Services Procurement consolidation and
governance enhancement

• Led enterprise-wide SAP Fieldglass to Simplify VMS migration strategy
encompassing contingent workforce, SOW, and sub-contractors across 3
core regions
• Designed and executed comprehensive RFP process for VMS vendor
selection, evaluating technical capabilities, pharmaceutical compliance
requirements, and integration with Workday HCM
• Architected global governance framework addressing FDA 21 CFR Part 11,
GxP compliance and data privacy regulations (GDPR, HIPAA)
• Developed migration roadmap and change management strategy ensuring
zero disruption to 4, 500+ contingent workers during platform transition
• Implemented real-time reporting dashboards and analytics capabilities
enabling executive visibility into workforce costs, supplier performance and
compliance metrics
• Delivered cost optimisation strategy achieving 18% reduction in supplier
costs through rationalisation and improved rate card management
• Created audit-ready documentation and controls supporting regulatory
inspections and internal compliance reviews

Senior workforce solutions strategist and transformation leader specialising in SAP Fieldglass implementations for global pharmaceutical, telecoms & FMCG companies. Proven expertise in architecting and executing complex VMS migrations from legacy platforms including COUPA and Beeline to SAP Fieldglass across highly regulated, multi-regional environments. Distinguished track record managing enterprise-scale programs exceeding $600M in annual contingent workforce spend for Big Pharma clients including Merck Sharp & Dohme, Sanofi and Sandoz.
Executive-level consultant with deep pharmaceutical industry knowledge encompassing FDA 21 CFR Part 11, GxP compliance, clinical trial workforce requirements and global regulatory frameworks. Recognised for delivering transformational outcomes through strategic MSP program design, VMS technology optimisation, and stakeholder engagement at CHRO and C-suite levels. Expert in integrating workforce solutions with enterprise systems including Workday HCM, SAP ERP, and Ariba procurement platforms.
Accomplished leader in Services Procurement transformation, RPO governance, and contingent workforce optimisation with demonstrated ability to drive cost reduction, operational excellence, and compliance across complex global footprints. Trusted advisor specialising in change management, user adoption, and governance framework development for Fortune 500 pharmaceutical, technology, and professional services organisations.

Executive accountability for AgileOnes largest pharmaceutical client partnership -
Merck Sharp & Dohme (MSD)

Program Scope:
• Managed $600M+ annual contingent workforce program across US, Puerto
Rico, and EMEA regions
• Oversaw 3, 500+ external workers (contingent, SOW, freelance) supporting
clinical trials, commercial operations, and R&D functions
• Led global team of 34 MSP professionals across onshore and offshore
delivery centres
• Full P&L responsibility with 18% profitability improvement during tenure
VMS & Technology Leadership:
• Directed MSDs transition from legacy SAP platform to integrated Ariba and
SAP Fieldglass environment for SOW and contingent workforce
management
• Partnered with MSD IT, Procurement, and HR leadership on Fieldglass
configuration, testing and deployment across 20+ countries
• Designed integration architecture between Fieldglass, Workday HCM and
financial systems ensuring seamless data flow
• Implemented advanced analytics and reporting capabilities providing real
time visibility into workforce spend, compliance and supplier performance
• Established user adoption program training 200+ hiring managers and HR
partners on Fieldglass functionality
Pharmaceutical Compliance & Governance:
• Developed comprehensive compliance framework addressing FDA
regulations, clinical trial workforce requirements and GxP standards
• Implemented country-specific controls for labour leasing, co-employment
risk and worker classification across global footprint
• Established audit protocols and documentation standards supporting
regulatory inspections and SOX compliance
• Created KPI/SLA framework with 40+ metrics tracking service delivery,
compliance, cost management and supplier performance
Strategic Stakeholder Management:
• Served as trusted advisor to CHRO, Chief Procurement Officer, and
Regional HR Directors on workforce strategy
• Conducted quarterly business reviews with C-suite executives presenting
program performance, market insights and strategic recommendations
• Led executive steering committee for workforce planning, budgeting and
policy development

SAP Fieldglass Global Deployment:
• Led enterprise-wide implementation of SAP Fieldglass across seven
countries encompassing contingent workforce and SOW management
• Designed technical configuration addressing country-specific labour laws,
tax regulations and compliance requirements
• Established ABBs Global VMS Administration Team in Krakow, Poland as
2nd line support structure serving in-country MSP operations
• Partnered with ABBs SAP Centre of Excellence ensuring alignment with
enterprise SAP landscape and integration with SAP ERP
• Developed user training curriculum and change management strategy
achieving 95% user adoption within 6 months
• Implemented governance structure with regional compliance officers
ensuring adherence to Swiss labour leasing regulations and local legislative
frameworks
• Created supplier onboarding process and portal enabling 300+ staffing
providers to engage through Fieldglass platform
Operational Excellence:
• Established standardised processes for requisition management, timesheet
approval and supplier payment across all markets
• Implemented compliance monitoring protocols for worker classification, co
employment risk and regulatory adherence
• Developed analytics dashboards providing visibility into workforce
demographics, spend patterns, and supplier performance

SAP Fieldglass Multi-Market Rollout:
• Managed deployment of SAP Fieldglass across 17 operating markets in
Europe, Africa and India
• Led cross-functional project teams comprising IT, HR, Procurement, Legal
and Finance stakeholders across diverse geographies
• Designed global template configuration with localisation capabilities for
country-specific requirements
• Established Budapest-based Shared Services Centre as central
administration hub for all European markets Developed change management and communication strategy ensuring
consistent user experience across all regions Created governance framework with market-specific compliance controls
and approval workflows Implemented supplier enablement program onboarding 500+ staffing
agencies across multiple countries
• Delivered project on time and within budget achieving operational
readiness for all 17 markets

• Delivered strategic workforce solutions consulting for multinational clients
across pharmaceuticals, technology, and professional services
• Designed and implemented RPO and MSP programs incorporating VMS
technology deployment
• Developed compliance frameworks for regulated industries addressing
quality, safety and regulatory requirements
• Provided vendor selection advisory services for VMS, MSP and RPO partner
evaluation
• Led talent acquisition transformation projects incorporating technology
enablement and process optimisation