Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
Marcel de Jong, Operations Manager

Marcel de Jong

Operations Manager·NAKHEEL HOSPITALITY & LEISURE

United Arab Emirates

Bachelor's degree, General Management

Work experience

Total years of experience: 19 years, 10 months

Operations Manager

September 2018 - February 2021

NAKHEEL HOSPITALITY & LEISURE

United Arab Emirates

September 2018 - February 2021

increased the portfolio from initially 7 to 19 venues within the first year of joining. I managed all pre-opening processes, including selection and on-boarding of over 200 colleagues, setting up the general SOP’s and HACCP SOP’s, the soft opening and general P&L management.
I helped to deliver AED 60m revenue for the portfolio in 2020.
In the portfolio’s “top 3” venues, during a challenging 2020, I guided the team to deliver a 22% growth in top line revenue and 90% growth in profit.
Online rankings and customer scores were increased for all operational venues.
Successfully implemented a new reservation and payment system resulting in organic database growth of more than 25, 000 customers.
Company industry:
Hospitality & Accomodation
Job role:
Management

General Manager

March 2017 - August 2018

TODD ENGLISH FOOD HALL

United Arab Emirates

March 2017 - August 2018

the development of the overall project; a 20, 000 square feet, multi-cuisine concept from New York. From concept scoping and design to project budgeting and revenue forecasting.
•Creating a hiring structure and recruitment strategy for front and back of house colleagues.
•Drive the Project Management team to ensure timely progress is made while remaining within the budget.
•Project size: $6m
•Projected annual turnover: $12m.
•Report to:
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Area Operations Manager

March 2014 - November 2016

GINZA RESTAURANTS LLC

United Arab Emirates

March 2014 - November 2016

operation and financial well being of eight casual and fine dining brands in the UAE; both franchised and homegrown
•Establishing critical paths and operating manuals for new concepts.
•Overall team = 200+, Direct Reports = 8 Restaurant General Managers.
•Created a generic restaurant review template used on bi-weekly basis to assess overall compliance and well being of each venue. Inclusive of product review, staffing levels, sales opportunities and cost control.
•Grown Annual Turnover to $17m. (through expansion and double digit YOY growth).
•Streamlined Operating Costs; COGS down 4% point;
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

August 2012 - February 2014

JW MARRIOTT MARQUIS HOTEL

United Arab Emirates

August 2012 - February 2014

entering Tripadvisor Top 50 within six months.
•Pre-opening and opening of the Lobby Lounge (150 capacity).
•Developed high end takeaway and cake artist concept, resulting in additional revenue stream of nearly 20%.
•Time Out Dubai Runner up award for ‘Best afternoon tea’ in 2014.
•Create dynamic team of 60+ colleagues; through training, reward and team bonding managed a employee engagement score of 90+%.
Company industry:
Hospitality & Accomodation
Job role:
Management

Outlet Manager

October 2011 - May 2012

JUMEIRAH ZABEEL SARAY HOTEL

United Arab Emirates

October 2011 - May 2012

operations of a 400 capacity all-day-dining restaurant with a French Brasserie themed evening menu.
•Successful launch of theme nights and an award winning Friday Brunch
•Report to
Company industry:
Hospitality & Accomodation
Job role:
Management

Manager

February 2010 - September 2011

Cafe Bateel DIFC and Dubai Mall

February 2010 - September 2011

Management of two of its seven gourmand restaurant venues in prime locations
•Recruitment and development of team of 60+.
•Taskforce opening team of three more venues.
•Managed a 22% top line revenue increase in 2010 through actively soliciting with landlord and
Job role:
Management

Assistant Operations Manager

April 2008 - February 2010

JW MARRIOTT DEIRA

United Arab Emirates

April 2008 - February 2010

Restaurant and Events Manager for prime golf facility in Dubai Sports City (through outsourced catering contracts via hotel).
•Produce and critique monthly P&L for four venues.
•Rolled out a loyalty scheme for residents at the Golf Club.
•Achieved all KPI’s within first year of joining.
Company industry:
Hospitality & Accomodation
Job role:
Management

Events Operations

February 2006 - April 2008

MARRIOTT LONDON WEST INDIA QUAY HOTEL

United Arab Emirates

February 2006 - April 2008

Company industry:
Hospitality & Accomodation
Job role:
Management

Assistant

December 2000 - January 2006

BOURNEMOUTH HIGHCLIFF MARRIORR HOTEL

United Arab Emirates

December 2000 - January 2006

Job role:
Administration

Education

THE OPEN UNIVERSITY

January 2004

January 2004

Bachelor's degree, General Management

United Arab Emirates

courses: a 2-year course dedicated towards general management subjects: - Managing People - Managing Performance - Managing Finance - Quality Assurance - Managing Change - Managing Projects REVIUS LYCEUM - Doorn, The Netherlands VWO – Preparatory Scientific Education (2000)

Skills

Menu Development

Expert

Financial Statements

Expert

Pre opening

Expert

Development Of Policies

Expert

Restaurants Management

Expert

CONTRACT MANAGEMENT

Expert

CONCEPT DEVELOPMENT

Expert

RECRUITING

Expert

ART

Expert

BRAND MANAGEMENT

Expert

BUDGETING

Expert

BUSINESS INTELLIGENCE

Expert

COST CONTROL

Expert

FINANCIAL

Expert

FORECASTING

Expert

Team Leadership

Expert

Training New Employees

Expert

Development Of Policies

Expert

Restaurants Management

Expert

Streamlining Operations

Expert

Languages

English

Expert

Dutch

Native Speaker

German

Beginner

Hobbies and interests

Swimming