Senior Business Consultant
Garant Business Consultancy
Total years of experience :14 years, 2 Months
"Garant Business Consultancy" is a company specializing in business setup and management, company incorporation, bank account opening services and services related to it. The Company offers a full range of services related to the opening and doing business in the UAE and beyond.
• Creating, developing and writing robust business plans.
• Providing clear, timely and effective management information to senior managers.
• Ensuring excellent customer service delivery at all times.
• Making daily calls, liaising with business partners to ensure business operations meet the set standards.
• Working within a team to manage the budget and achieve targets and incentives.
• Providing input to support the development of business road map and annual budgets.
• Maintaining up-to-date market knowledge.
• Organizing and attending meetings with prospective clients or businesses.
• Conducting workshops.
• Shaping initiatives through idea generation and also developing proposals.
• Proactively seeking out new opportunities.
• Analyzing data, numbers and information.
• Developing and utilizing initiative to identify new partners.
• Visiting clients on site.
• Delivering business change.
“Versace Home”
Oct 2013-Jul 2014 Damac Luxury Interiors
Assistant manager Dubai, UAE
Dealing with high profile customers, assuring that all requirements are met as set in agreements.
Establishing relations with interior design companies, proposing high end projects to their clients’ necessities, converting into actual deals to maximize store’s revenue.
Working with customers database, suggesting marketing solutions on new trends and collections, analysing and reporting actual conversions.
Handling high value projects, communicating with brand’s suppliers ensuring smooth and timely deliveries.
Designing various interiors and layouts offering a range of products selection, particular customizing where needed.
Merchandising showroom stock, assuring total tidiness and compliance with product display guidance.
Handling inventory procedures, acquiring necessary stock reconciliations to avoid possible POS issues.
Assisting in placing showroom orders, analyzing stock movement, providing feedbacks on necessary stock replenishments, reporting best and worst selling items.
Preparing daily and monthly sales reports, communicating store targets with the team.
Assuring company’s policies are met at all times.
Competitors surveys, researching field’s trends and products value in the market.
• Assuring quality of post-sale service and follow-up with the clients across branches of the brand.
• Handling customer complaints and resolving complex issues concerning customer service and product servicing offering ultimate satisfaction. Maintaining on-going communication with customers.
• Avoiding or minimizing potential problems by drawing on broad personal experience.
• Preparing and supervising product inventory and verifying quantity and quality of products transfers. Handling recounts, reporting to inventory department.
• Supervising product pricing, stock ordering, merchandising planning.
• Local product transfers handling and reporting discrepancies.
• Mentoring, developing and supervising the team in proper financial procedures in the POS as well as all major operations, policies and procedures. Major focus on excellence of customer service.
• Responsible for voids, exchanges and refunds operations ensuring strict compliance with company’s guidelines.
• Daily accounts reporting. P & L / Financial Reporting.
English teaching qualification, broad linguistic studies, translating&interpreting