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تم إلغاء حظر المستخدم بنجاح
Marcida Mathetes, Premium Associate

Marcida Mathetes

Premium Associate·MANULIFE BUSINESS PROCESSING SERVICES

الإمارات العربية المتحدة

بكالوريوس, Business Administration

الخبرة العملية

مجموع سنوات الخبرة: 5 سنوات, 10 أشهر

Premium Associate

مايو 2018 - يناير 2020

MANULIFE BUSINESS PROCESSING SERVICES

الفلبين

مايو 2018 - يناير 2020

• Review, analyze, interpret and validate non-complex billing.
• Gather applicable data, calculate, prepare and complete accounting which includes Journal Entries
• Summarize, adjust and balance and client premium statements and payments using excel to ensure accurate input on the administration systems.
• Allocate client premium payments accurately and in a timely manner on the applicable administration systems
• Support suspense management and all financial reporting and investigation processes which may include providing direction on coding of adjustments and/or completion of required coding on applicable admin system/s
• Validate premiums in preparation for client renewals
• Interact with the Client, Underwriters, RGO’s and other CFS Staff to understand the client’s requirements or to resolve any billing/payment related issues including outstanding payment, billing issues

مجال الشركة:
التأمين
الدور الوظيفي:
إدارية

Corporate Administration Assistant

سبتمبر 2015 - أكتوبر 2017

PACIFICPRIME MIDDLE EAST JLT

دبي، الإمارات العربية المتحدة

سبتمبر 2015 - أكتوبر 2017

• Processing application forms for group customers
• Processing amendments to group policies (additions and cancellations of employees)
• Ensuring that all documents are in order and saved in the client folders
• Ensuring that our system is constantly updated and in order (contact details, endorsements, policy details, policy numbers, etc.).
• Ensuring that the Medical Admin page is always updated in order and that follow ups are done regularly.
• Ensuring that Census lists are regularly and constantly updated and always in order.
• Responding to customers emails and call timely and providing accurate information
• Ensuring that policy packs are received in time, double checked for errors and sent to the customers in a timely manner.
• Assist in managing colleagues' follow ups and daily responsibilities on their absence to provide uninterrupted service to our clients.
• Manage assigned groups’ day to day queries
• Handle benefit questions, claims queries, midyear assistance, etc.
• Respond to customer’s emails timely and providing accurate information.

مجال الشركة:
التأمين
الدور الوظيفي:
إدارية

Junior Account Specialist

يونيو 2013 - أبريل 2015

TRINITY INSURANCE BROKERS, CEBU, INC

الفلبين

يونيو 2013 - أبريل 2015

• Backroom support and central coordination function with the Business Development Manager
• Assists the Business Development of Life and Non-Life life (Motorcar, Fire, Bonds, Marine Cargo & Hull, Casualty) insurance Sales
• Develops and maintains company existing accounts/clients
• Visiting clients and personally present and discuss to them our proposals
• Receives request for Policy issuance to Insurers from Account Management Group partners
• Entertains inquiries and concerns from customer through telephone
• Organizes files and sets schedules
• Prepares proposals and data gathering
• Sends proposals to clients
• Reviews the policy once arrived
• Updated policy tracking and dispatch
• Handle claims of insurance
-Tracking all incoming and outgoing claims documents including files of receiving copy
-Conduct initial review/evaluation of claims documents submitted by clients
-Ensures settlement and release of claim check to client with approved and acceptable turnaround time
-Attend client claims query.
• Work as an Operation Group Staff
-Input details in the system for billing generation
-Dispatch the Policy together with the Billing statement
-Follow-up Policy from Insurance Providers
-File policies
• Also, handles credit and collection.

مجال الشركة:
التأمين
الدور الوظيفي:
إدارية

التعليم

University of San Carlos

أبريل 2013

أبريل 2013

بكالوريوس، Business Administration

الفلبين

Dean’s Lister (2011-2012) Dean’s Lister (2012-2013)

Skills

ACCOUNT MANAGEMENT
Beginner
ACCOUNT MANAGEMENT
Beginner
ACCOUNTANCY
Beginner
ACCOUNTANCY
Beginner
BASIC
Beginner
BASIC
Beginner
BILLING
Beginner
BILLING
Beginner
BONDS
Beginner
BONDS
Beginner
BUSINESS DEVELOPMENT
Beginner
BUSINESS DEVELOPMENT
Beginner
COM
Beginner
COM
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
CREDIT
Beginner
CREDIT
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner

اللغات

الانجليزية

متمرّس