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Marcos Donabedian

Customer Service Representative

Hilti lebanon

Location:
Lebanon - Beirut
Education:
High school or equivalent, Accounting & Computer
Experience:
13 years, 0 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  13 Years, 0 Months   

July 2019 To Present

Customer Service Representative

at Hilti lebanon
Location : Lebanon - Beirut
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
Present promote all sell product / services using solid arguments to existing and prospective customers.
Establish develop and maintain positive business and customer relationships.
Reach out to customer leads through cold calling.
Expedite the resolution of customer problems and complains to maximize satisfaction.
Achieve agreed upon sales targets and outcomes within schedule.
Coordinate sales effort with team members and other departments.
Analyze the markets potential track sales and status reports.
Supply management with reports on customer needs problems interests competitive activities and potential for new products and services.
April 2016 To July 2019

Store Manager

at hilti lebanon
Location : Lebanon - Beirut
Invoicing day to day deliveries and delivered to the customers.
Check all purchase orders and check prepared items all right.
Check daily all deliveries of the company.
Check all stock are right and the prices of the items.
Checking all arrive shipments by sea and air and update with customers.
Checking all arrived items are right and their quantity and put them in the right place.
February 2011 To March 2015

Warehouse Controller

at Interbrand S.a.l
Location : Lebanon - Beirut
(Libby’s) Dbayeh-Lebanon

•Control all warehouse damaged goods.
•Checking all warehouse in Lebanon and stock take warehouses (Tripoli, Dbayeh, Choueifat Branches)
•Warehouse Return vouchers with prices.
•Check stock take for Cashvan Drivers.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
September 2010

High school or equivalent, Accounting & Computer

at BT3 Mesrobian Technical College
Location : Lebanon - Beirut
Grade: 12 out of 4
courses: Accounting & Computer

Specialties & Skills

COLD CALLING

COMPETITIVE

INVOICING

NEEDS ANALYSIS

ACCOUNTANCY

ADOBE PHOTOSHOP

BUDGETING

CONTRACT MANAGEMENT

Stock Management

Microsoft Word

Microsoft Excel

Warehouse Management

Stock Control

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

French

Expert

Armenian

Native Speaker

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

Playing Basketball ,Hunting

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