Group Sales Support Manager
STREIT Group
مجموع سنوات الخبرة :1 years, 10 أشهر
Created and implemented numerous sales/ sales support reports and presentations (inventory, pipeline, forecast, travel plan, etc.)
Prepared and collected sales documentation/ contracts/ Sales Team KPI/ Certificates
Insured smooth coordination between departments/ worldwide branches in regards to sales activities
Handled sales leads management and mass email distribution for customer database
Volunteered to take over customer service duties (including preparation of customers' letters, invitations, phone inquiries, etc.)
Assisted HR Manager in recruitment support (posting & screening CV's through recruitment portals, arranging & conducting interviews for entry-mid level vacancies)
Prepared payroll, offer letters, contracts, amendments, employee letters, etc.
Prepared and implemented new procedure for employees' induction and integration
Prepared and implemented company's media coverage report
Created and maintained company's social media accounts (calendar/ updates/ followers/ statistics/ customer service, etc.)
Planned, promoted & budgeted company events
Created and implemented new reports, documents, presentations and procedures for the company
Acted as CEO's first point of contact with all clients, suppliers and employees
Arranged meetings, travel, visas and accommodation
Organized and maintained diaries/ appointments/ meeting minutes
Managed travel inquiries, arranged bookings and collected payments
Conducted useful market research and assisted to implement new strategies
Assessed, reviewed, investigated and resolved numerous claims of incoming incident reports
Analyzed the trends and patterns of claims, and successfully prevented future incidents
