Maria Antony

Program Delivery

• Delivered 2x regulated AI SaaS products delivery in 6 months to align with public sector funding deadline, enabling firm to honour 5 tender wins (£15M+ value) and deployment commitments across 100+ hospital sites, unlocking $8M+ ARR and multi-year renewals.

• Directed dual-track delivery (engineering and model development) across 12 cross-functional teams to ship regulated Gen AI clinical reporting MVP in 12 weeks, converting first-to-market position into 10+ signed deals worth $2M ARR within 3 months of launch.

• Managed $20M+ AI platform transformation program from legacy enterprise products to open-architecture, owning 18-month delivery sequencing, cross-squad dependency mapping, and consolidated risk governance to deliver on schedule and within budget.

Governance & Frameworks

• Standardised global hospital deployment methodology across multi-region rollouts by designing change management playbooks, sequencing phased rollouts, and front-loading clinical team readiness programs, cutting go-live cycle from 5 to 2 days.

• Developed vendor governance framework covering SLA definitions, stage-gate reviews, and handoff criteria, and drove direct escalations with vendor leadership on quality and delivery failures, cutting rework by 75% and recovering $300K in delivery costs.

Operational Excellence

• Automated Opportunity-to-Revenue process (9 stages) by replacing ad hoc handoffs with governed, auditable workflows integrated across CRM, contracts, and finance systems, eliminating $500K annual revenue leakage and reducing invoice cycle from 10 to 2 days.

• Designed and delivered AI-powered program operations layer integrating Claude, Jira, Slack, and Notion to automate status reports, meeting briefs, and cross-tool updates, replacing fragmented reporting with real-time delivery visibility for senior leadership.

Key Roles and Responsibilities

• Headhunted to own end-to-end delivery of a regulated AI SaaS portfolio generating $10M+ ARR across US, EU, APAC, GCC markets.

• Directed cross-functional teams of 40 to 60 across product, engineering, clinical, QA, and regulatory through governance structures.

• Established and chaired governance forums: bi-weekly CEO reviews, weekly cross-functional syncs, and release readiness reviews.

• Delivered executive reporting, proactive risk assessments, and trade-off recommendations directly to C-suite stakeholders.

• Served as primary escalation authority for delivery risks, scope conflicts, and cross-functional misalignment across global programs.

• Held full vendor governance accountability, including contract management and SLA ownership across third-party delivery partners.

• Partnered with Quality and Regulatory teams to govern compliant product releases across multiple regulatory jurisdictions.

• Directed healthcare supply chain and procurement-aligned implementations across complex, distribution-heavy environments.

Client and Portfolio Growth

• Managed senior client relationships across 3 long-term GCC partnerships over 5 years and grew GCC region revenue from 0 to $2M ARR, owning stakeholder communications, expectation management, and escalation resolution at director and C-suite level.

Program Delivery

• Directed ground-up rebuild of USSSAs national sports event management platform from monolithic to microservices architecture by governing workflow modernisation, data migration, and FMEA checkpoints implementation, saving $5M in annual operational costs.

• Delivered transformation programs for LabCorp US and Ascension Hospitals US, reducing DNA-test turnaround by 30% ($5M savings) through digitising laboratory workflows, and cutting documentation time by 50% ($2M savings) through smart template integration.

• Increased transaction volume by 300% for Komatsu UAE through e-commerce platform modernisation by leading stakeholder workshops to diagnose bottlenecks, mapping as-is and to-be processes, sequencing phased releases, and driving user adoption.

• Reduced unplanned equipment downtime by 60% for Cummins Arabia by mapping operational workflows, defining integration requirements across ERP and field operations systems, and driving implementation of data-driven predictive maintenance systems.

• Reduced material waste by 30%, saving $5M annually for Cooper Standard US by governing backlog and sprint delivery to implement real-time Dashboard-as-a-Service platform with predictive analytics across production line health, inventory, and wastage.

Operational Excellence

• Generated $10M+ in new business by leading solution design with technical architects, building rigorous estimation frameworks, and authoring PMO governance and delivery methodology sections that differentiated firm’s delivery credibility in commercial bids.

• Reduced rework by 35% across 200-member delivery department by enforcing clear acceptance criteria for requirements, standardising estimation through templates and structured workshops, and embedding RCA best practices for defect prevention.

Key Roles and Responsibilities

• Directed $5M+ delivery P&L across multi-client transformation programs in automotive, industrial, and healthcare sectors.

• Managed 15+ direct and 35+ indirect reports and accountable for scope, timelines, budgets, risks, and program governance.

• Built cross-border delivery operating models spanning multi-geography teams, vendor ecosystems, and regulatory environments.

• Engaged Director, VP, C-suite stakeholders to align on business value priorities and maintained executive confidence across programs.

• Instituted structured risk, dependency, and decision governance frameworks to maintain delivery predictability across programs.

• Co-led strategic bid development by contributing through solution design, commercial modelling, and risk-aligned delivery planning.

• Coached project leads on estimation, RAID management, and stakeholder engagement to improve delivery consistency at scale.

Short-term Stint: Advised CEO on product strategy and legacy platform revamp using design thinking principles and mentored newly formed 25-member engineering team on Agile delivery practices to accelerate product development and deployment readiness.

Program Delivery - Insurance

• Drove policy admin platform modernisation for AIG US by leading requirements discovery workshops, sequencing releases around commercial impact, and managing delivery trade-offs with senior stakeholders, tripling HNI premium revenue to $300M+ annually.

• Accelerated $2M B2B agency portal build 20% ahead of schedule for Lloyd’s UK by implementing sprint-based execution with weekly reviews and bi-weekly feature demos to shorten feedback cycles and managing delivery trade-offs with Lloyds senior stakeholders.

• Governed Guidewire policy admin modernisation for State Auto US, owning workflow mapping, requirements authoring, and change control documentation, and implementation governance, cutting policy processing time by 40% and reducing error rates by 50%.

Program Delivery - Healthcare

• Built healthcare interoperability solution suite for TriZetto US by defining and validating requirements with client SMEs, coordinating solution design with data and engineering teams, resolving delivery blockers, and delivering on time to unlock $4M cost savings.

• Delivered end-to-end automation programs for Optum (UnitedHealth Group), from as-is/to-be workflow mapping and requirements documentation through UAT governance and cutover planning, eliminating 15K+ manual hours ($1M cost savings) annually.

Mentoring & Capability Building

• Upskilled 400+ engineers to healthcare and insurance domain readiness and sustained 95% training quality score by designing client-aligned training curriculum and running cohort-based programs that accelerated onboarding onto live client engagements.

Key Roles and Responsibilities

• Operated as delivery lead and business analyst for Fortune 50-500 client engagements in healthcare and insurance industries.

• Coordinated business, engineering, and QA teams of 20-25 across onshore and offshore locations across concurrent engagements.

• Facilitated workshops with client SMEs to gather requirements and translate them into epics with detailed acceptance criteria.

• Presented executive status reporting with risks, dependencies, and outcome-based trade-offs on scope, budget, and timelines.

• Governed backlog health and sprint cadences across planning, stand-ups, and sprint demos to maintain delivery momentum.

• Mentored junior analysts on client workshop facilitation, requirements modelling, user story quality, and stakeholder engagement.

• Delivered HIPAA-compliant ICD-9 to ICD-10 migration for Humana US on time with zero compliance exceptions by analysing diagnostic code mapping requirements, engineering reusable conversion libraries, and automating regression testing suite.

• Eliminated 80% of UAT defects across 5 systems for Anthem US by identifying highest-frequency failure patterns, embedding data-quality gates to intercept defects at source, and implementing corrective and preventive action frameworks.

• Secured ISO 9001 certification with zero non-conformities by defining documentation standards, conducting pre-audit gap reviews, coordinating 10+ project managers, and submitting 150+ governance artefacts 25% ahead of deadline.