Maria Labib

Covering full scope of administrative work:
• Collecting information by transcribing, formatting, inputting, editing, retrieving, copying, text, data, and graphics
• Conserving executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information & initiating telecommunications
• Maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies

• Devising and maintaining office systems, including data management and filing.
• Arranging travel, visas and accommodation
• Provide general assistance during presentations
• Screening phone calls, enquiries and requests, and handling them when appropriate
• Meeting and greeting visitors at all levels of seniority
• Organizing and maintaining diaries and making appointments
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
• Taking dictation and minutes
• Carrying out background research and presenting findings
• Producing documents, briefing papers, reports and presentations
• Organizing and attending meetings and ensuring the manager is well prepared for meeting

• Update the company website and add news.
• Responsible for the company monthly expenses and paying bills.
• Sending & receiving mails and faxes.
• Responsible for collecting bills from clients.
• Dealing with the advertising companies.
• Maintain petty cash
• Making sales calls and arrange meetings for the sales team

• Schedule patients for efficient use of doctor and staff time
• Collect payment from patients at the time of treatment
• Make monthly balance sheets.
• Sending & receiving mails and faxes.
• Writing dental reports for the patients.
• Responsible for Paying bills for suppliers.
• Maintain petty cash
• Manage patients financial accounts

• Answering customer’s inquiries about the products and services.
• Effectively manage large amounts of incoming calls
• Handle complaints, provide appropriate solutions and alternatives within the time limits
• Identify and assess customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

• Started as sales associate and got promoted after 6 months to dep assistant. manager
• Ensuring the store merchandise are organized and maintained according to the merchandising layout plan
• Arranging schedules for the sales associates of the department
• Responsible of customer service issues including handling queries and complaints
• Monitoring stock levels
• Assigning duties to sales associates and scheduling break periods, working hours, and vacations
• Monitor and motivate staff performance
• Ensuring sales targets are met
• Preparing sales and inventory reports
• Inspecting merchandise to ensure its correctly priced and displayed