Retail Store Manager
Jawad Business Group
Total years of experience :19 years, 2 Months
June 2017 - Present TAPE A LOEIL, Dubai, U.A.E.
Store Manager
2009 - 2017 THE WHITE COMPANY, Dubai, U.A.E.
Store Manager
• Effectively prioritizing workload and managing time to fulfil multiple responsibilities simultaneously while consistently achieving monthly sales targets and delivering a high sales turnover
• Diligently maintaining product knowledge to ensure that customer requirements are met and remaining career oriented in all official administration, floor / back office, brand communication, sales and marketplace feedback
• Delivering daily team talks to staff, continually monitoring performance, identifying training needs and providing ongoing support as necessary to maintain standards
• Overseeing visual merchandising in store and regularly attending meetings, seminars and training to ensure continual professional development and the ongoing development of the business
2005 - 2009 AL SHAYA COMPANY (NEXT / PEACOCKS), Dubai, U.A.E.
2008 - 2009 Assistant Manager, NEXT, Diera City Center
• Actively participating in the training and development of new staff upon transferral to this flag ship store; the biggest outside the UK, with a high turnover and diverse range of Next International products
• Conducting regular store visits in the absence of the Store Manager (UK), also, performing Operations and Area Managers’ visits as required and receiving excellent feedback from both
2007 - 2008 Assistant Manager, NEXT, Burjuman
• Upon promotion to Assistant Manager, collaborating with the Manager to coordinate the daily operation of this high turnover store in one of the leading shopping malls in Dubai
2005 - 2007 Sales Advisor, PEACOCKS / NEXT, Mall of the Emirates
• Working effectively as part of a team, initially for Peacocks and then Next when its store opened in the IBN Battuta Mall; ensuring a consistently high standard of customer service and performing administrative duties