Online eccomerce Store Specialist
Coffee Planet LLC.
Total years of experience :14 years, 1 Months
*Responsible for monitoring Coffee Planet Online Store Website end to end process.
*Responsible and Monitor customer’s account, take care of orders and deliveries Local and International.
*Responsible for Invoicing, billing customers accurately.
*Entertain walk in customer and recommend products to meet their wants and needs.
*Oversee warehouse staff and Driver’s in daily dispatched.
*Responded to customer complaints, request and attend all inquiries in a professional and timely manner.
*Provide Customer Satisfction and keep them Happy all times.
*Completion and Submission of online Sales Report.
*Closely working to Commercial Retail Manager.
*Perform other administrative duties in Logistic.
HR Consultant
Part time
Jan 18 2015 -September 28, 2015
Sophos Computer Security Pte.Ltd
17/F Zuellig Bldg.Paseo de Roxas Makati City.
Duties and Responsibilities:
Oversee everyday human resource operations for all employees and provide response to all questions and perform all human resources functions efficiently and maintain cost effectiveness in all activities and ensure adherence to all human resources.
Completion and submission of the following forms and its corresponding requirements to Government laws and Regulations.
Provide consultation and guidance to senior management and organizational partners in the interpretation of human resource management policies, procedures, programs and application of related government laws and regulations.
Helps clients strategically integrate effective HR processes, programs and practices into their daily operations
Monitor all workforce trends and provide efficient solutions to resolve business issues and coordinate with management team to ensure all workforces according to applicable policies and procedures and provide training to same.
HR Senior Officer-Generalist
July 20, 2009 - Jan 15, 2015
KPMG in the Philippines
R.G Manabat & Co., -Auditing Firm
9/F KPMG Center 6787 Ayala Ave. Makati City 1226
Design and maintain all HR documents according to employee handbook procedures and ensure compliance to all employment law requirements and assist to design all departmental goals and implement an efficient compensation system for company and prepare all incentive programs.
Plan an efficient appraisal system and evaluate all programs such as benefit renewal activities and resolve all claim issues and prepare invoices for all payment and manage all communication with employees and maintain programs for company and prepare all required reports.
Perform orientation for all new employees and assist in all terminations of employees and recommend new policies and procedures for all departmental services and provide update to all HRIs system and make changes to all payrolls.
Assist all employees in all benefit programs and resolve all issues for same and manage all queries from managers and employees and provide appropriate resolution for same and prepare all required documents for short term claims.
Prepare documents for all new hires, draft all job requirements and design all required appraisal documents and monitor all phases of recruitment and monitor administration tests for same and ensure compliance to all company policies.
Coordinate with managers to implement all human resource activities and processes and evaluate all salaries and provide training to all managers according to HR policies and processes.
Evaluate all activities and ensure achievement of all company objectives and assist management team for all compensation related processes and recommend changes if required and perform all exit interviews with employees.
Performs other duties and responsibilities as needed.
MS&CO-Cooperative
Loan Processor
Duties and Responsibilities:
Evaluate credit worthiness by processing loan applications and documentation within specified limits
Interview applicants to determine financial eligibility and feasibility of granting loans
Determine all applicable rations and metrics and set up debt payment plans
Communicate with clients either to request or to provide information
Justify decisions (approvals/rejections) and report on them
Complete loan contracts and counsel clients on policies and restrictions
Update job knowledge on types of loans and other financial services
Maintain and update account records
Assess customer needs, explore all options and introduce different types of loans.