Maria Riza Castro, Admin Supervisor

Maria Riza Castro

Admin Supervisor

Click Aviation Network

Location
United Arab Emirates - Dubai
Education
Diploma, Associate in Hotel and Restaurant Management
Experience
11 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :11 years, 4 Months

Admin Supervisor at Click Aviation Network
  • United Arab Emirates - Dubai
  • My current job since February 2016

• Responsible in the operation of Front Office/Reception by welcoming guests, arranging and receiving of couriers and parcels.

• Acted as Personal Assistant to the CEO. Handling and organizing documents of multiple companies. This role includes assisting the CEO’s acquaintances and business partners with any administrative task request.
• Supported the employees and management with any clerical and administrative tasks.
• Created the company’s Admin Handbook and Standard Operating Procedure in Administration
• In charge of any out-of-office tasks, including trips to banks, consulates and other government agencies.
• Responsible for mailing utility bills such as DEWA, Du, and Etisalat bills, and company reports to the concerned department.
• Oversee the office pantry and stationery supplies. Supervised maintenance and fit-out work of offices.
• In charge of the company portal for any service request, including company documents renewal application, salary certificates, contract amendments, documents certification and other service requests that may be required.
• Coordinated and directed office services, such as records and budget preparation, personnel and housekeeping, to aid the CEO and other C levels
• Sourced insurance quotations, created an employee census list and comparison table for health insurance renewal for Management review and approval
• Acted as PRO, liaising between the company and government authorities and organizations in the implementation of government mandates in the company. Administering visa process of employees.
• Maintained a confidential system for personnel records for all employees to provide a comprehensive, efficient, accurate and current record of all matters about employment, transfer, tenure, retirement, leave, and promotion.
• Performed the duties and functions of an HR including all recruitment, induction and onboard procedure, and termination. Recording and tracking employees' national holidays, annual leaves and absences.
• Prepared and issue employment contracts and other company agreements.
• Trained the admin assistants of other affiliated companies and provided administrative support when needed.
• Maintained all position job descriptions and organisational structures in a consistent format
• Maintained Human Resources policies, regulations and procedures related to the function, rights and responsibilities of all employees in line with DMCC and UAE Labour Law
• Ensured that all staff members are aware of the Human Resources policies and regulations, and that employees have access to the TACOS and Company’s Procedure Manual when needed.
• Ensured the office is maintained fully and we are complying with local health and safety laws.

Administrative Assistant at Lensman Telenet FZ LLC
  • United Arab Emirates - Dubai
  • January 2013 to January 2016

• Performed administrative and office support activities for multiple supervisors.
• Kept detailed messages from the person called upon, containing name, business nature, and timings.
• Responsible for any word processing, creating spreadsheets, and filing tasks.
• Preparation of quotation, invoices, and other correspondence for the company.
• Responsible with the visa process of employees, i.e. application of new visa, cancellation, renewal, etc.
• In charge of operational requirements by scheduling and assigning employees; follow up on work results.
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories, evaluating new equipment and techniques.
• Prepare, examine, and analyze accounting records, financial statements, invoices, and receipts from clients and suppliers.

Education

Diploma, Associate in Hotel and Restaurant Management
  • at University of Luzon
  • October 2009

Specialties & Skills

Recruitment
Business Correspondence
Computer Skills
Customer Service
Administrative & Support Services
HR Assitance, Visa processing, cancellatioen, etc.
Time management skills
Verbal, written and communication skills
Customer service
Business correspondence, quotation, invoices, filing.
Microsoft Office
Secretarial and administrative support
Communication skills

Training and Certifications

Certified Human Resource Professional (Certificate)
Date Attended:
April 2022
Certificate in Business Administration (Certificate)
Date Attended:
May 2017

Hobbies

  • Interested to learn more soft skills related to Administration and HR
    AWARDS – Click Aviation Network Team Player of the Year - 2017 Associate Appreciation Award - 2019