MARIA ROSEMALYN CULAS

 Coordinate with Sales Team for all confirmed order
 Generate Proforma Invoice as per confirmed order and Picking List for Warehouse packing.
 Coordinate with Customer, Forwarders and Warehouse Team for smooth arrangement of delivery or shipment
 Preparing Quotation, Tax Invoice, Delivery Note
 Arrange export documents such as Commercial Invoice, Packing List, and COO
 Raise Credit Note in the system for all the return and damage items from customer
 Safe keeping of all confidential important files and other legal documents of the company and regularly maintaining an organized functional filling system of all general files to facilitate easy access.
 Preparing weekly Sales reports, comparison sheets of suppliers, booking summary of materials, and in-house stock comparison for the reference of the GM
 Receive and qualify new email and telephone enquiries.
 Respond to customer questions, managing expectations and updating the customer on anticipated and unexpected outcomes or issues.
 Coordinating Sales activities
 Liaise with other departments regarding finances, production, deliveries and quality.
 Identify patterns and trends in customer requests and habits and actively seek cross-selling or up-selling opportunities.
 Provide suggestions for promoting products for events or special occasions.
 Maintain the highest levels of customer satisfaction.
 Identify and refer potential leads to Sales Executive and/or Sales Manager. If required, arrange and conduct meetings with clients in the office.
 Ensure sales presentation materials are in stock and up to date.

RSH MIDDLE EAST LLC - Dubai, UAE.
Company Industry: Warehouse and Distribution/Retail
Sales - Logistics Coordinator

A. Logistic Coordinator: • Coordination with customer, forwarders, salesman and Warehouse Department
• Correspondence via email and phone conversation for any order transaction
• Ensures that all booked orders are properly served to the outlets concerned.
• Generate picking sheet for outbound shipment, ensure that the correct items are picked and pack as per customer requirements and category of goods and that the pick list is verified by the Floor charge.
• Receive pre-alerts, documents from the customer for inbound shipment and inform the Floor In charge in a timely manner, thereby enabling the effective allocation of warehouse space.
• Receive confirmed manual put away from the Floor In Charge, highlight damages and discrepancies to the customer in a timely manner, with supporting pictures where necessary
• Adhere to all inspections, certification, legalization and special process for shipment destined for select locations and inspect inbound shipment for necessary stickers/labels.
• Prepare the Invoices where necessary/packing list, receive all documents and arrange for duties payable to enable the timely preparation of export bills by Custom clearance department while adhering to company policies and procedures
B. Retail/Sales: In-charge in ADIDAS & BEBE brand. Deals with the customer and ensure effective service. Conducts product knowledge to give basic information of the customer. Cashiering from time to time. Quarterly Inventory to ensure accuracy on system balances. Reconciled variances and ensure third party is accountable over shortages

• Procurement: Ensures timely and accurate sourcing of suppliers of raw materials/office supplies/materials, office furniture, and equipment as per Purchase requisitions. Deals with local and inter-company overseas suppliers. Contact them for quotations and do follow ups for outstanding Purchase Order made
• Importation: Coordinates with brokers/forwarders in securing all the necessary importation documents pertaining to the purchased goods from the supplier. Oversees proper and timely Shipment unloading. Prompt Sales for the definite date of shipment arrival
• Inventory Planning: Leads the Sales and Inventory Planning Team in monitoring stock requirements for project and retail
• Warehouse and Distribution:
* Supervise warehousing and storage of all supplies, equipment and surplus equipment.
* Supervise the delivery of materials and supplies to all district facilities upon schedule and/or request.
* Maintain the inventory of supplies and coordinate the replacement and ordering of such. Maintain records of supplies and materials entering and leaving the warehouse.
* Plan and direct the inventory and stock control programs for equipment & supplies.

 Accurately and expeditiously processing payroll and open enrollment for more than 500 employees.
 Updating and managing detailed, confidential employee records as well as monitoring staff performances and coordinating new hire orientation sessions.
 Demonstrating outstanding skills in report generation, records management, data entry, accounts payable, and general issue resolution.
 Performing numerous, competing tasks while optimizing workflow and maximizing productivity and efficiency.
 Processing of daily employee requests which include the following:
o Any form of Leave, Resignations/Terminations
o Salary Certificates/Employment Certificates/Confirmation Letters/Salary Transfer certificates
o No Objection Certificates
 Advice on Performance management, disciplinary forms and investigations,
 Communicate to relevant departments all processed and approved employee requests/documents.
 Respond to all employees work related queries as lead contact for employees HR Operational Support.
 Streamline and enhance processes, policies and procedures.

AUTOMOTIVE AIRCONDITIONING TECHNOLOGY PHILIPPINES, INC (AATPI)
Company Industry: Manufacturing and Production

IMPORT/EXPORT MARKETING STAFF
(15 April 2005 -15 December 2005)
* Summarize and gathered weekly shipment schedule for Asia and Europe account
* Expedite production line output (finished product) to ensure weekly shipment
* Coordinate to all concern department regards to weekly shipment (Warehouse/Packing section)
* Customer correspondence such as Inquiries, Purchase Order, Forecast,
* Process shipping documents, coordination with the PEZA In-charge for permit
* Process and arrange the collection of all shipped documents via courier (DHL/UPS and others)
* Update and monitoring of weekly sales report
* Other duties and provide administrative support to the Singaporean Marketing Manager

* As the only female in this company, responsible for HRAD duties such as payroll assistant and prepare and process of issuance personnel certificate such as COE, CLA, PHILHEALTH, HDMF, SSS
* Filing of employees records 201 file
* Checks the compliance of the third party service providers on the daily submission of required reports, personnel discipline, wearing of uniforms, good housekeeping and physical appearance of the fleet.
* Cash custodian - monthly financial report
* Responsible in monitoring & inventory control stock of carbide tools (CNC machine tools)
* In-charge for receiving of goods from supplier & arrange daily deliveries of all finished product to the customer (Warehouse/Logistic)
* In charge for prepare Purchase Order for production requirement.
* In charge for monthly & yearly count (Inventory)
* Ensures that the Third Party Warehouse Service Provider is implementing proper stock handling system at all times.
* Other duties and provide administrative support to the Operations Manager