Administrative Assistant
Qatar Petroleum (QP)
Total years of experience :18 years, 5 Months
- Ensure that all clerical duties are met within the requirements of QP Onshore Pipeline Engineering such as:
- Typing of correspondence such as memos, reports, and letters are done in a timely manner and are processed according to QP Procedure.
- Preparing, sending, and filing all Correspondences to and from the Contractors of different Projects in the Onshore Engineering Department of Qatar Petroleum.
- Distribution of Documents such as letters and internal memos to corresponding Project Engineers and staff for information dissemination.
- Filing of Drawing Materials and other important documents in relation to the Projects being handled.
- Updating & Distribution of Weekly reports
- Point of contact for the Contractors dealing with QP in relation to several Onshore Pipeline Projects.
- Reliever of the Secretarial post during absence or vacation.
- Assist Project Team to coordinate all Correspondence to and from the Site Office.
- Distribute the Correspondence received from the Site Office for signature of corresponding Engineers
- Send Final Correspondence to Contractor or to QP Internal Department and provide a copy to the Project Team.
- Organize filing of Correspondence and maintain records relating to assigned project in a way that project information are available.
- Carry out appropriate Administration Skills.
- Maintain and ensure confidentiality at all times.
- Demonstrate proper phone ethics when answering a call.
- Provide efficient and effective assistance to the Project Team.
- Assisting the Project Engineers in drafting letters, memos, and emails.
- Arranging meeting appointments of the Project Engineers.
* Manages and executes administrative support activities for the Director and Team of Clinical Informatics.
* Serves as a principal point of contact with visitors and staff.
* Provides administrative support in the areas of electronic records management.
* Oversees and administers the day-to-day office activities.
* Performs basic research on specific issues as required.
* Drafts and/or prepares a full range of materials such as emails, memorandums, reports, presentations and correspondence which may be highly confidential in nature.
* Maintains contacts with appropriate external agencies to facilitate the exchange of information.
* Management of calendars and scheduling of appointments as required.
* Organizes meetings and facilities, and ensures the provision of related documents and other meeting materials.
* Records, transcribes and distributes minutes of meetings and agendas.
* Ensures that confidentiality is maintained in all transactions.
* Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies.
- Coordinates with Lease Customers, Workshop and Fleet Operations to ensure the daily exchanges of vehicles for regular service, registration renewals, breakdowns/ accidents or any other faults with the vehicles.
- Attending to calls from Lease Customers with reference to problems, technical issues, and complaints.
- Monitors and supervise the organizing of schedules for regular service, fix up appointments with the customers and coordinates with Fleet Operations to arrange for lease exchanges whenever necessary.
- Updating of databases regarding lease exchanges and off-hired vehicles, along with the new car database and ensure timely and systematic filing of all documents.
- Corresponds with lease customers for approval of quotes from garages in case of accidents and insurance documents wherever necessary.
- Prepares Lease Agreements/ contracts for prospective clients in coordination with the Legal Department; and upon acceptance of proposal, prepares the final lease agreement.
- Preparing Lease Quotations
- Updates Corporate Booking Reservations
- CARPRO inputs/modification for Rates and Debitors
- Leasing Rate Updates for all BMW, Land Rover, Jaguars & Mini Cooper as offered for lease
- Updates Lease Prices on all offered vehicles on a 1, 2, and 3 years period and changing of mark-ups when requested by Management
- Requisition & Distribution of Corporate Temporary Drivers Salary
- Checks & Inputs of Traffic Violation
- Point of Contact for Leasing Clients regarding services and their respective inquiries
- Provides and handles all Leasing Information.
- Filing, updating, and organizing all Lease Documents and records
- Information Dissemination of important lease related issues to Management and Clients
- Responsible for the Department's Petty Cash (Reimbursement & replenishment)
- Issuance of Letters and Memos for the Company and Clients
- Provides Top-Notch Customer Service to PayPal Clients.
- Answers a high volume of incoming telephone calls from PayPal clients and merchants.
- Responsible for reviewing security information and account activity with the customers.
- Assisting inbound calls from the buyers and sellers of eBay and other auctions sites which accept PayPal with regards to any concerns on their online transactions.
- Provides information on financial transactions and PayPal account-based activities.
- Handles all correspondences, reports, record documents, information related to company’s operation while maintaining confidentiality at its highest level.
- Handles all travel and accommodation bookings
- Answers all incoming phone calls such as inquiries and follow-ups
- Performs and coordinates all human resources activities, including compensation, performance management, career and organizational development.
- Manages staffing and recruitment for key strategic hires at the business unit level.
- Consults and advise line managers and employees on issues pertaining to labor relations.
- Provides the human resources requirements of all Business Units.
I have produced a scholarly Thesis Paper in undergraduate study and I was elected as one of the Student Councilors in the College of Arts and Sciences.