mariam ahmed selim selim

Sales Consultant at Xclusives

• Egypt - Cairo
• January 2012 to December 2012

• Xclusives card' (Jan 2012) To (Present) '.
- Sales Consultant:
* Collecting customers' data base.
* Call the selected customers' and arrange appointment with them.
* Present the new projects and provide to the customer with all the need information (choose locations, payment methods and all the other facilities)
* Handle and solve customer objections.
* Process orders, forms and applications.
* Reserve the selected locations by the customers' through SAP system.
* Follow up with the customers' until the end of the deal.
* Implement After sale services.


• Chinese company in egypt ' (Jan 2014)
- Receptionist

* Answer phones professionally, complete call reports and complete call logs.
* Realize all your company's information.
* Interview all customers in a good way and help them.
* Respond to customer inquiries, identify and escalate priority issues.
* Research required information using available resources.
* Handle and resolve customer complaints.
* Provide customers with product and service information.
* Process orders, forms and applications.
* Follow up customer calls where necessary.
* Send e-mails with the customer's requirements to the concerned departments.