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Mariam Basma, Business Development

Mariam Basma

Business Development ·Monty Holding

Lebanon

Bachelor's degree, English Literature with a Minor in Creative Writing

Work experience

Total years of experience: 15 years, 3 months

Business Development

October 2015 - Present

Monty Holding

Beirut, Lebanon

October 2015 - Present

Responsibilities
• Acquiring a minimum number of clients monthly
• Maintaining positive and on-going relations
• Up to date with all international roaming rates in the market
• Working with CRM on daily basis

Achievements
• Increasing online presence through various social media platforms
• Prepare, re-write & edit documents to improve readability
• Reporting to Management on activities, reviews & analyses
• Representing company’s services during various events

Company industry:
Telecommunications
Job role:
Sales

Freelancer

July 2015 - Present

TM Magazine

Beirut, Lebanon

July 2015 - Present

Company industry:
Publishing
Job role:
Writing and Journalism

Sales Consultant

January 2015 - August 2015

Land Rover & Aston Martin; Mana Automotive S.A.L

Beirut, Lebanon

January 2015 - August 2015

Responsibilities
• Maintenance of a worldwide luxurious brand
• Demonstrating vehicles to customers, including taking them for test drives
• Representing the company at trade exhibitions, events & demonstrations
• Ability to prioritize & meet deadlines on multiple assignments
• Preparing car purchase packages & efficient delivery of vehicle

Achievements
• Maximizing Opportunities
• Praised for exceeding customer satisfaction
• Capitalizing on social skills
• Able to handle multiple sale purchases
• Negotiating the terms of a sales agreement & closing sales

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales & Operations Manager

July 2014 - January 2015

PolitiksVerdun

Beirut, Lebanon

July 2014 - January 2015

Responsibilities
• Analyzing & inputting data into appropriate ledgers & database
• Meeting customers face-to-face & holding sales discussions with them
• Drafting all official letters on stores behalf, organized & accurately maintaining filing system of confidential information. Promoting products via multiple social media outlets

Achievements
• Following-up in-bound telephone inquiries, walk in prospects & emails inquiries efficiently. Preparing personalized care packages. Ability to achieve & exceed targets, able to delegate impeccably & time efficiently

Company industry:
Fashion Design
Job role:
Sales

Sales Executive

May 2013 - August 2013

American Household

Beirut, Lebanon

May 2013 - August 2013

Responsibilities
• Aiding in campaigns to raise social consciousness about stores image/services as well as marketing products effectively
• Maintain customer satisfaction & follow up
• Placing/shipping large orders & writing up sales contracts

Achievements
• Able to work as part of a busy sales team exceptionally
• Praised for unlimited resilience, drive, energy & work ethics.

Company industry:
Sales Outsourcing
Job role:
Sales

Sales Executive

August 2010 - August 2011

L’Occitane En Provence

Beirut, Lebanon

August 2010 - August 2011

Responsibilities
Stocking of shelves/counters with merchandise, while keeping record of sales in proper order & prepared inventory of stock & order merchandise
Building customer relationship, while ensuring customer loyalty & maintaining reputation of store image

Achievements
Exceeded customer satisfaction & often praised for being polite & coping well under pressure
Congratulated for topping monthly targets occasionally.
Creative sales concepts, fresh new ideas & representation of products

Company industry:
Merchandising
Job role:
Sales

General Manager/Gm

January 2007 - August 2008

LG Electronics Department Store

Beirut, Lebanon

January 2007 - August 2008

Responsibilities
• Obtained & received merchandise, totaled bills & accepted payment.
• Taking the initiative to call up qualified sales prospects. Liaising with the showroom shop to ensure that product repairs are carried out quickly

Achievements
• Showed strong leadership & independent working. Good communication & organizational skills. Trusted with all cash flow responsibilities

Company industry:
Entertainment
Job role:
Sales

Assistant Teacher

June 2006 - August 2006

LPS Lebanese Preparatory School

Beirut, Lebanon

June 2006 - August 2006

• Weekly planning of day to day schedule.
• Punctuality and patience.
• Creativity and imagination.
• The right balance of both enthusiasm and discipline.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

American University of Beirut

June 2014

June 2014

Bachelor's degree, English Literature with a Minor in Creative Writing

Lebanon

Skills

Education
Expert
Education
Expert
Poetry
Expert
Poetry
Expert
Adobe Illustrator
Expert
Adobe Illustrator
Expert
Book Writing
Expert
Book Writing
Expert
Sales
Expert
Sales
Expert
Education
Expert
Education
Expert
Poetry
Expert
Poetry
Expert
Adobe Illustrator
Expert
Adobe Illustrator
Expert
Book Writing
Expert
Book Writing
Expert
Sales
Expert
Sales
Expert

Languages

Arabic

Intermediate

Afrikaans

Beginner

Hobbies and interests

Writing/Reading/Indulging in Artisitc creativity/Making mini films

Independent working/Creative thinking/Time management/Planning & Organization Negotiation/Team work/Thinking outside the bubble Author of children’s short stories/Received Certificates of Merit for discipline in rounders, netball, ballet, national dancing, workshops & art. Fluent in English, fairly fluent in Arabic & beginner in Hausa (West Africa)