مريم فتح الله, Public Relations Specialist

مريم فتح الله

Public Relations Specialist

Hindawi Publishing Corporation

البلد
مصر
التعليم
بكالوريوس, Economics
الخبرات
9 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 6 أشهر

Public Relations Specialist في Hindawi Publishing Corporation
  • مصر
  • أشغل هذه الوظيفة منذ مارس 2015

* Handle the local and international trips for CEO and Board members including applying for visa,
reserving flight tickets and hotel rooms.
* Coordinate with national & international conferences organizers in order to send conferences
invitations & invoices.
* Handle communication with local and foreign societies and agencies.
* Check incoming regular mail packages addressed to CEO.
* Handle communication with freight companies.
* Perform other related duties incidental to the work described herein.
* Copyedit, proofread, and revise communications.
* Work with manager and business units to determine event budget and manage expenses to that
budget.

Editorial Assistant في Hindawi Publishing Corporation
  • مصر
  • سبتمبر 2013 إلى مارس 2013

* Check the submitted manuscripts in terms of authors’ list, missing data and manuscripts’ title.
* Assign the approved manuscript to the appropriate editor.
* Follow up on the editorial workflow at all stages to ensure timely completion of the process.
* Act as a liaison between authors, editors and reviewers during the whole review process.
* Act as a liaison between authors of accepted manuscripts and the production unit in order to
ensure receiving all materials required to proceed with the production cycle.
* Work collaboratively with the Special Issues team in order to handle all cases related to the
launched Special Issues.
* Work collaboratively with the Information Technology Department in order to resolve complaints
of all users.

Travel Agent في Expedia (Teleperformance)
  • سبتمبر 2011 إلى سبتمبر 2011

* Expedia for TD travel advisor advising customers with the best deals available and how to use
their TD bank credit cards towards travel purchases through Expedia.
* Processing sales and travel bookings from hotels, flights and dealing with hotels and airlines
regarding Expedia for TD customers concerns.

Customer Service Representative في NSGB
  • مصر
  • يوليو 2009 إلى أغسطس 2009

* Handle transactions and answer customer queries.
* Decipher customer needs and offer the best solution based on proper company policies.
* Effectively communicate ideas, suggestions and answers.
* Refer customers to people who specialize with the type of problem or query they present.
* Handle transactions and answer customer queries.
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* Decipher customer needs and offer the best solution based on proper company policies
* Effectively communicate ideas, suggestions and answers
* Refer customers to people who specialize with the type of problem or query they present
* Offer upgrades and new banking services or products

الخلفية التعليمية

بكالوريوس, Economics
  • في Cairo University, faculty of Economics and Political Science
  • يوليو 2011

Graduation Project: •Project Subject: Financial Crisis of 2008. •Grade: Excellent.

Specialties & Skills

BANKING
BUDGETING
CONFERENCES
CUSTOMER SERVICE
MICROSOFT MAIL
MICROSOFT POWERPOINT
PUBLIC RELATIONS

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الالمانية
متوسط