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Mariam Hessi, Store Manager

Mariam Hessi

Store Manager·Mcdonalds - Al Mana Group Of Companies

Lebanon

Bachelor's degree, Civil Law

Work experience

Total years of experience: 5 years, 1 months

Store Manager

July 2023 - Present

Mcdonalds - Al Mana Group Of Companies

Tyre, Lebanon

July 2023 - Present

Managed daily operations led and trained staff ensured customer satisfaction, maintained food safety standards and oversaw scheduling, inventory and team performance

Company industry:
Catering, Food Service, & Restaurant

Volunteer

March 2026 - June 2026

Norwegian Refugee Council

Beirut, Lebanon Hybrid

March 2026 - June 2026

دعم الفريق القانوني في تقديم المساعدات القانونية للمستفيدين و تنظيم الملفات و الوثائق متابعة القضايا الادارية و المساهمة في توعية المستفيدين بحقوقهم و الاجراءات القانونية

Company industry:
Legal Process Outsourcing (LPO)

Travel Assistant-Moghrabi

January 2020 - January 2022

Travel Agency

Dubai, United Arab Emirates Remote

January 2020 - January 2022

• Plan details for travel including transportation, accommodation, and
airlines.
• Manage large-scale events including conferences and retreats.
• Book transportation and hotel reservations on behalf of clients.
• Collect payments and pay fees.
• Resolve travel issues, complaints, and refunds.
• Meet sales targets and profit goals.
• Maintain client information and financial records.

Company industry:
Hospitality & Accomodation

Education

Lebanese University

September 2028

September 2028

Bachelor's degree, Civil Law

Lebanon

GPA (percentage): 85%

GPA (percentage): 85%

Skills

COMPUTER LAW

Intermediate

CORPORATE SECURITY

Intermediate

CUSTOMER SERVICE

Intermediate

DOCUMENT PROCESSING

Intermediate

FINANCIAL ANALYSIS

Intermediate

FOOD SAFETY AND SANITATION

Intermediate

INVENTORY CONTROL

Intermediate

INVENTORY MANAGEMENT

Intermediate

LEGAL SUPPORT

Intermediate

TRANSPORTATION MANAGEMENT

Intermediate

Languages

Arabic

Native Speaker

English

Expert

French

Beginner

Hobbies and interests

Swimming