Total Years of Experience: 8 Years, 1 Months
November 2018
To Present
Software Manual Tester
at Crossover
Location :
Bahrain - Manama
• Deliver consistent high-quality software Testing.
• Creation and executions of test plans.
• Read end-to-end user scenarios and create test cases.
• Execute all test cases to cover the defined businesses’ scenarios.
• Proactively bringing issues and problems to leadership attention.
• Constantly generating, proposing and implementing solutions to increase productivity.
• Creation and executions of test plans.
• Read end-to-end user scenarios and create test cases.
• Execute all test cases to cover the defined businesses’ scenarios.
• Proactively bringing issues and problems to leadership attention.
• Constantly generating, proposing and implementing solutions to increase productivity.
January 2018
To September 2018
Software Quality Control Engineer
at Cequens
Location :
Egypt - Cairo
• Design, develop and implement best quality practices and processes for product development.
• Develop and initiate quality standards for tests, inspections and evaluations.
• Critically think about how consumers will interact with the software being tested and turn those thoughts into finding bugs, listing action items and opening avenues of discussion.
• Research, study, compile and prepare material on quality control activities, processes and procedures.
• Develop and execute thorough test plans in a timely and efficient manner for all areas of the product.
• Write clear prioritized test cases that cover requirements and execute them along with exploratory testing.
• Maintain testing artifacts and update them according to changes in requirements.
• Write and execute Test scripts.
• Report clear, detailed, and timely quality status of products.
• Maintain, monitor and ensure highest quality in services and products.
• Testing API Web-service.
• Develop and initiate quality standards for tests, inspections and evaluations.
• Critically think about how consumers will interact with the software being tested and turn those thoughts into finding bugs, listing action items and opening avenues of discussion.
• Research, study, compile and prepare material on quality control activities, processes and procedures.
• Develop and execute thorough test plans in a timely and efficient manner for all areas of the product.
• Write clear prioritized test cases that cover requirements and execute them along with exploratory testing.
• Maintain testing artifacts and update them according to changes in requirements.
• Write and execute Test scripts.
• Report clear, detailed, and timely quality status of products.
• Maintain, monitor and ensure highest quality in services and products.
• Testing API Web-service.
January 2017
To January 2018
Service Support Associate
at Cequens
Location :
Egypt - Cairo
• Responsible for monitoring the system and make sure from the functionality.
• Handling the support cycle, include direct communication with service providers and customers for troubleshooting and resolving issues.
• on-call duties for handling issues.
• Taking ownership of technical issues and working with development group to resolve advanced issues when necessary.
• performing some programming and scripting while maintaining Cequens Messaging platform, which serves thousands of businesses worldwide and is committed to simplifying and improving support experience.
• Support client requests.
• Handling the support cycle, include direct communication with service providers and customers for troubleshooting and resolving issues.
• on-call duties for handling issues.
• Taking ownership of technical issues and working with development group to resolve advanced issues when necessary.
• performing some programming and scripting while maintaining Cequens Messaging platform, which serves thousands of businesses worldwide and is committed to simplifying and improving support experience.
• Support client requests.
January 2016
To January 2017
Junior Support Engineer
at Cequens
Location :
Egypt - Cairo
• Responsible for monitoring the system and make sure from the functionality.
• Handling the support cycle, include direct communication with service providers and customers for troubleshooting and resolving issues.
• on-call duties for handling issues.
• Taking ownership of technical issues and working with development group to resolve advanced issues when necessary.
• performing some programming and scripting while maintaining Cequens Messaging platform, which serves thousands of businesses worldwide and is committed to simplifying and improving support experience.
• Support client requests.
• Handling the support cycle, include direct communication with service providers and customers for troubleshooting and resolving issues.
• on-call duties for handling issues.
• Taking ownership of technical issues and working with development group to resolve advanced issues when necessary.
• performing some programming and scripting while maintaining Cequens Messaging platform, which serves thousands of businesses worldwide and is committed to simplifying and improving support experience.
• Support client requests.
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