senior QC Engineer level 2
Andalusia Group
مجموع سنوات الخبرة :8 years, 4 أشهر
Worked in Andalusia Group as a senior QC Engineer level 2 (from 2021 till now)
(Manual - API)
Projects:
Dot Care: An app organizes physical and online appointments booking with
Andalusia Doctors and information about doctor’s availability.
Worked in DXwand for artificial intelligence Chabot’s as a senior QC Engineer (from
2019 till 2020) (Manual)
Projects:
Urban Jazz Kitchen Facebook Chatbot: a Chatbot that aims to answer customers
questions about Urban Jaz Kitchen restaurant and book a table if interested.
From Egypt Facebook Chatbot: a Chatbot that aims to walk customers across from
Egypt selected product and direct them to the website in case they are interested to
see more or buy items.
Worked in Bugs Finders as a Freelance QC Engineer (from 2018 till 2020) (Manual)
Projects:
Rush Brush: US e-commerce website where electronics and home appliances are
sold.
Shark Gym: a multinational group of E-commerce websites aims to sell sportive
products in US and Europe.
As a QA my main job was to follow-up with all policy updates and make sure all
employee's are following policies as expected and report those who are not doing so
as per company process to modify employee's work according to recent updates.
Worked in Upland USA as a QC Engineer (2018) (Manual).
Projects:
PowerSteering: PowerSteering is a highly configurable top-down cloud-based PPM
solution that enables business leaders and PMOs to optimize project portfolios,
balance capacity against demand, improve financial-based decision making, and
align execution of projects to strategy and objectives across large organizations.
As a Technical specialist in VIS-Ireland I used to troubleshoot all supported apps and
services related to consumers and report it to related departments through specific
forms and methodologies (Bug reports) such as:
Sky Sports
Spotify
My Vodafone App
Devices issues (Android
and IOS and Modems)
Network related issues
Services and Offers
Related Issues
As a Technical specialist in VIS-Ireland I used to troubleshoot all supported apps and
services related to consumers and report it to related departments through specific
forms and methodologies (Bug reports) such as:
* Sky Sports
* Spotify
* My Vodafone App
* Devices issues (Android
and IOS and Modems)
* Network related issues
* Services and Offers
Related Issues
* Worked in
courses: General English. * ICDL Certified.
