office manager
Badr University In Cairo
Total years of experience :15 years, 11 Months
Yearly update of customers files.
- Record all faxes, mails, calls received from customers.
- Preparing letters from different departments and Deputies Chairman.
- Prepare export control.
- Issue delegation letters as required.
- prepare the warranty certificate of the sold equipment.
- Issue the Receiving & delivery Notes of equipment maintenance in the workshop.
- Making the required document scanning.
- Register customers data in our customer database.
- Preparing Tenders envelopes.
- Handling HR Tasks (organizing interviews and handling interviews document).
- Handling internal & external calls.
- Handling customers call and visits and communicate them to the concerned staff.
- Assign appointment of Meeting room.
- Filing all hard copies of customers’ correspondence.
- Preparing Delegations.
- Send & Receive faxes to/from customers and other parties.
- Make internal distribution of all issued letters and offers.
- Organize hotel booking for internal staff and external visitors.
- Register my company with other companies.
- Handling Customer complains
- Prepare Customer’ satisfaction report.
- Providing visiting customers with the appropriate hospitality.
-General office duties.
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Supervise and Assist the office manager
-Traveling abroad to make a deal with our agents in China.
-Receive telephone calls, request conversion, scheduling manager,
-committee meetings and preparation and to provide access calls.
- Preparation of all meetings and attend these meetings to write the important points and messages necessary and as requested by the Director.
- Create deals with medical insurance companies, Adding new employee in the medical insurance
- Ensure the publishing of necessary instructions, information for the company and printing of secret documents.
Follow-up incoming and outgoing E-mail.
- Booking airline tickets.