Maricel Garcia, LEASING ADMIN

Maricel Garcia

LEASING ADMIN

DUBAI WORLD TRADE CENTER (Fastlink

Location
United Arab Emirates - Dubai
Education
Diploma, Methods of Teaching in English
Experience
22 years, 9 Months

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Work Experience

Total years of experience :22 years, 9 Months

LEASING ADMIN at DUBAI WORLD TRADE CENTER (Fastlink
  • United Arab Emirates - Dubai
  • January 2024 to March 2024

• Project base position
• Drafting and generating Memos via Sharepoint (Cheque Pull Out, Waiver, Refund, Variation, New Lease, Lease Renewals & Payment Variations)
• Updating the Inventory Report - Commercial Lease
• Generating Account Allocation and Activity Report
• Receiving cheques and compiling cheque copies then forwarding to Finance Team
• Drafting and generating Corporate Service Provider (CSP) via docusign
• Filling Contract Renewal Agreements via docusign
• Verifying KYCs of the Tenants.
• Emailing and Weekly Meetings (Inventory Report)

Facilities Management Coordinator at Distinguished Real Estate
  • United Arab Emirates - Dubai
  • November 2020 to May 2023

• Coordinates the functions of FM Activities. Assists the FM Engineer and Manager in Coordination.
• Prepares Material Issue Request (MIR) on a daily basis to avoid any maintenance delay and make sure that all the empty units are maintained
• Responsible for performing routine building maintenance Allotment Report. Delegating tasks in Coordination with the FM Engineer and Manager.
• Keeping track of supply and material request on a daily basis and coordinate with storekeepers.
• Issues the Daily attendance of the FM Team to HR.
• Liaise with subcontractors, agents and suppliers in accordance with the Purchase Team in regards to material issue request.
• Preparation of Invoice and sending to the Finance Team
• Unit Inspection in coordination with the Building Supervisor upon Moving Out of the Tenant.

CUSTOMER CARE EXECUTIVE at STRATUM OWNER ASSOCIATION MANAGEMENT SERVICES, LLC.
  • United Arab Emirates - Dubai
  • January 2018 to January 2020

• Sending the billing each quarter (1st/2nd/3rd/4th quarter)
• Sending notices (PPM/Warning Letters/Legal Notices/Greetings during holidays/Welcome Notes/Annual General Assembly/Procedure for maintenance Works/etc.) to the unit owners of my buildings
• Collecting and calling owners for the Collection Report (Local and International)
• Communicating w/the facilities management team regarding moving in, moving out, fit out work, leakage issues and access cards requests
• Replying to email concerns from the owners, tenants and real estate agents
• Direct calculations of service charges when needed by the owners upon emails or calls
• Sending quotations for the leakage issues and coordinating w/the service provider and the FM team
• Collecting and Updating for filing purposes for the required documents such as the Title Deed, passport copy, etc.
• Informing admin to update Condo Manager whenever we receive new contact information from both owners and tenants
• Coordinating w/the developers for special issues, collection issues and defaulters case (example: Joel and Chand of GGICO)
• Making sure the service providers are doing their task: garbage collection; swimming pool cleaning; pest control PPM;etc.
• Gate barriers, lifts, gym and swimming pool are well maintained.
• Moving in and out with maintenance service are well coordinated
• Common areas are being monitored day in and out

HR Trainer to STRATEGIC & OPERATIONS MANAGER at TELEPREMIERE BPO SOLUTIONS INC.
  • Philippines - Quezon City
  • January 2015 to January 2017

Duties and Responsibilities: Responsible for daily operations, manning, maintaining and supervision of stafs from Recruiters, interviewers and recruitment agents. Creates module for basic call center training. Interviewing and sorting of applicants. Training them how to pass Versant English test, out of the box questions, initial interview. Administer examinations and typing speed test. Conduct one on one re enactment of applicant and interviewer dialogue. Facilitate listening to audio clips to applicants. Does billing and follow up calls to applicants and do some errands from time to time.

Financial Advisor at AXA PHILIPPINES- METROBANK(Financial
  • Philippines - Makati City
  • January 2013 to January 2015

Duties and Responsibilities: Sales and Marketing of Investments, Stocks, Funds, Equities, Bonds, Insurance & Savings to Metrobank Clients.

Technical Support Rep handling AT&T account at Sykes Asia Inc.
  • Philippines - Makati City
  • January 2007 to January 2013

Duties and Responsibilities:
• Call problem validation and documentation, initial technical problem analysis during live call handling, pro-active network monitoring, problem diagnostic, ticket management, work with internal support groups and recommend diagnostic tests base on a degree of impairment, LEC management and escalating tickets according to process, negotiate and coordinate with other support centers for troubleshooting plans.

ESL Teacher (English as Secondary Language) at Powerlanguage International Center (English
  • Philippines - Mandaluyong City
  • January 2006 to January 2007

• Conducted various trainings to Korean and Japanese students via one on one and online teaching of English. Create lesson plans to 25 students per week, motivate students in their weekly language comprehension exercises. Facilitated games, question and answer materials and conducted activities before the lesson and reading comprehension. Personally assisted students struggling with course material in bi-weekly sessions and foster a positive environment that celebrates multi culturalism.

Customer Assistance Rep at Standard Chartered Bank (Staf Alliance, Inc.)
  • Philippines - Makati City
  • January 2005 to January 2006

Duties and Responsibilities:
• Negotiate payment arrangement schemes which performs collection efort by calling clients with past due accounts.
• Monitor track curing & flowrates of cycles & past due bucket assign to the team, provide feedbacks to team leaders of delinquencies.
• Prepare account endorsements to MOTCOL for skip tracking & collection follow-ups.
• Initiate account maintenance by preparing & recording requests for reversals, payment transfers, card reactivations & blocking & updating cardholders information.

HR Associate at Cyber City Teleservices Ltd.
  • Philippines - San Fernando
  • January 2000 to January 2005

Duties and Responsibilities:
• Assisting in the recruitment process such as jobfairs, interviews, providing exams to applicants.
• Acts as the logistics specialist for all mandated requirements such as TIN Applications, PAG-IBIG, leave and OT Forms, etc.
• Maintain 201 file, corrective actions & other employee documents for records keeping.
• Preparing memos & necessary announcements for business purposes & occasions.
• Orientation of employees.
• Request budget for the department to the Accounting Ofice for:
• Organizing company events such as parties, pinning ceremonies, etc.
• Timekeeping, reimbursements and liquidations.
• Coordinating transactions for travel & flights of the department heads.
• Forward confidential papers such as Notice of Personnel Actions, etc. to the Department Heads for their signature and approval.

RECEPTIONIST at Cyber City Teleservices Ltd.
  • Philippines - San Fernando
  • January 1999 to January 2000

Duties and Responsibilities
• Receiving guests and visitors, handling phone transactions and documenting issues concerns or records keeping, administrative duties such as faxing, emailing, photocopying and encoding of datas.

Education

Diploma, Methods of Teaching in English
  • at The National Teachers College
  • March 2012
Bachelor's degree, Masscommunications Major in Advertising and Journalism
  • at Angeles University Foundation
  • March 2012
Diploma, Highschool
  • at University of the Assumption High School
  • January 1999
Diploma, Elementary
  • at Mexico Elementary School Elementary
  • January 1991

Specialties & Skills

Contract Recruitment
SCRUBBER
ASSOCIATION MANAGEMENT

Languages

English
Expert
Korean
Expert
Japanese
Expert