Showroom IN-CHARGE
Meiwes Kitchens LLC
Total years of experience :13 years, 3 Months
SHOWROOM IN-CHARGE
August 2012 - February 2013
Meiwes Kitchens LLC - Sheikh Zayed Road, Dubai, UAE
Job Descriptions:
• Plan and execute such strategies as to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit term.
• Communicate sales plan and targets to the sales team and provide them with sufficient training inputs, guidance and motivation to achieve targets successfully.
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process.
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
• Guide, train develop and motivate sales team to perform to the best of their ability to render exceptional customer service and achieve sales targets.
• Interact regularly with the existing as well as prospective customer to establish healthy and profitable relationships and also to find out their present and future demand to be able to meet them in time.
SALES EXECUTIVE/CUSTOMER SERVICE
April 2007 - June 15, 2010
Miele Appliances Ltd. - Mankhool Road, Dubai UAE
Job Descriptions: - Entertains client in the showroom
- Prepares Quotation and Invoices for confirmed orders
- Arrange deliveries of appliances
- Maintains the file for Invoices, Quotations, Dispatch orders and the likes
- Prepares the monthly report for Showroom inventory, and Display items of the Dealers
- Prepares the list of order for stock on a regular basis
- Entertains inquiries by phone
- Prepares the daily work schedule for the delivery team
- Handles client complaints
- Coordinates the schedules for technicians on a daily basis
SECRETARY
December 2005 - March 2007
Modern Technology Est. - Dubai, UAE
Job Descriptions: - In charge of showroom sales
- Prepares invoice and delivery of sold items
- Arrange schedules for service calls
- Receives incoming and outgoing calls
- Entertains inquiry and prepares quotation
- Checks the daily incoming emails
- Files cash bills, invoices, delivery notes and other pertinent papers
- Monitor stock position
- Handles incoming and outgoing mails, billings, and maintains office files
- Arrange documents/items for courier
SALES CONSULTANT
AIG GROUP OF COMPANIES - PHILLIPPINE AMERICAN LIFE ASSURANCE CORP. - Baliuag, Bulacan, Philippines
June 2003-August 2005
Job Description: Licensed Insurance Consultant
- Look for prospective client for life insurance and investment plan or variable products.
- Meet annual target premium of sales.
CASH OPERATIONS SUPERVISOR
May 2003 - August 2005
Banco Filipino Savings and Mortgage Bank - Manila, Philippines
Job Descriptions: - Prepares weekly and monthly report for cash operations in the branch
- Solicitations of accounts/Visit of prospective clients
- Handles client' queries
- Checks the daily Teller's transaction against electric journal
- Transfer of cash to depository bank
- Reconcile daily ATM transactions/balancing ATM cash flow
- Monitor efficiency of staff.
- Inventory of accountable forms
SECRETARY
August 1997- April 2003
Banco Filipino Savings and Mortgage Bank - Makati, Philippines
Job Descriptions: - Handles pertinent records of the EVP
- Arranges booking and hotel reservation for out of town meetings
- Prepares minutes of the meeting
- Receives incoming and outgoing calls
- Prepares receipt for reimbursement
- Remind EVP regarding his daily schedule
- Filing of memos received
- Arranges EVP schedule according to urgency
- Prepares memorandums, office correspondence, documents and reports.
- Arranges the daily schedule of the EVP
Bachelor of Science major in TOURISM Centro Escolar University - Manila, Philippines March 1997
