Customer Service
Velvet Services
Total years of experience :1 years, 4 Months
• Filling out all information of the customer to provide the best service possible.
• Filling out all information through the log Excel sheet.
• Archive of schedules.
• In charge of guiding the helpers.
• Taking customers' feedback.
• Solving customer issues with order.
• Providing sales skills to ensure they place an order.
• Beauty Consultant with facial and body products.
• Dealing with paid and unpaid invoices.
• Handling cash outs.
• Responsible for handling cash.
• Knowledge in ACE system.
• Taking customers' orders carefully and reaching customer satisfaction.
• Responsible for Toters orders.
• Experience in Zomato application.
• Filling out cases over the CRM.
• Knowledge in Squirrel system.
• Solving customer problems.
