Office Administrator
Turning Pointe
Total years of experience :9 years, 0 Months
Liaise with schools regarding bookings and facility hired.
Coordinate activities with executives to ensure timely complexion.
Sort incoming mail and forward general e-mails to the appropriate staff member.
Use computer database software (ACT & PeachTree) to prepare reports, documents, word processing and spreadsheet.
Upload and update schedules on website.
Updating database with confidential and relevant information.
Answers incoming calls (telephone/mobile) in a professional manner.
Processed correspondence in responses to customer complaints.
Organized weekly Teachers Meeting (includes receiving payments and provide secretarial and administrative support to all the teachers).
Managing schedule and planning framework for the next school term.
Answering phones, greeting visitors, answering correspondence
Completing forms in accordance w/ procedure & regulations of the company.
Managing schedule & planning frameworks.
Opening, sorting, classifying & managing documents, records, reports & correspondence;
Performing, editing, invoices and other documents.
Reading & analyzing memos, submissions, letter to respond or distribute adequately.
Reading & reviewing the work of colleagues; checking spelling & grammar.
Writing, entering data & distributing memos, correspondence & routine reports.
Process Receiving Report/ Credit Memo.
Attend to concerns of ABC’s (Assign Business Centers) & DC’s
(Distribution Centers) regarding their Returned Items.
In-charge on the files of Return Summary.
Sort, Check & File Trust Slip from Depot.
Final Checking Sales Transfer Liquidation Forms during Rebates.
Print Statements of Rebates.
Encode locations of Rebates Letter.
Collection Report based on monthly Paid-In.
Collection Report Aging Discrepancy.
Attend to concerns from Depot regarding Wrong Transactions.
Answer telephones and transfer to appropriate staff member
Maintain office calendar to coordinate work flow and meetings.
Prepare responses to correspondence containing routine inquiries.
Oversee all aspects of general office coordination.
Create and modify documents such as invoices, reports, memos, letters and financial.
Communicate and interact effectively with internal/external customers
Operate and use word-processing, database, and software efficiently and effectively.
Exercise initiative and proactive approach to minimize reactive situations.
Utilize effective problem solving and task analysis skills.
Excellent verbal and written communication skills, as well as interpersonal/listening skills.
Exercise excellent time management and organizational skills to meet deadlines and sustain ability to work in a multi-task environment.
Ability to establish and maintain a courteous and service-oriented working relationship with referral sources, customers and co-workers.