Director of Admissions
GEMS Education
Total years of experience :14 years, 5 Months
Overseeing & supporting the Admissions within GEMS Wellington School & GEMS American Academy whilst building key business partnerships and brand awareness within the Qatar Schools marketplace. Already within the role the following activities & results have already been achieved;
Initiating key sales strategies & activities to drive enrolments within specific grades between both schools individually
Reviewing & amendment of sales reporting to support business planning & predictions
Providing targeted, marketing materials & activities to generate both growth & brand recognition
Rolled out personalised training, Coaching & Feedback to new & existing team members to support higher performing teams
Business Development with key organisations within Qatar
Achievements, Responsibilities & Requirements within role;
. Introducing & implementing unique targeted Sales & Marketing strategies to raise the profile/ profitability of school & GEMS in Qatar
. Providing market intelligence to Leadership team & corporate office including key activities and USP's of competitors
. Business Development & Forecasting
. Staff Training & Managing Performance
. Recruitment & Head Hunting
. Admissions responsibility including compliance of MOE & School standards, enrollment of students, ensuring the Admission pipeline is efficient & managed through field steering & KPI/Target Setting, parental engagement pre & post enrollment.
Supported a newly set up Voluntary group by generating and implementing a network of Expat ladies as Buddies. This involved; creating & maintaining a Buddy database, interview & volunteer process and group charter (to ensure policies & procedures are adhered).
Secured free marketing in form of leaflets/posters and business cards from an International Commercial & Residential lettings agency.
Brought on board to support the contract proposition within NW’s UK Energy Sector. Prior to commencement the division provided only permanent recruitment solutions to the UK Energy sector predominantly within Oil & Gas sector and in the North East of England.
Developed an understanding of the Energy market and the different, required specialism’s within.
Created and developed a Client and Contractor database for contract recruitment.
Candidate generation through Head Hunting by utilising a variety of mediums e.g. Social Media, referrals and through generating vacancy adverts.
Generate client leads & placements through cold-calling, electronic candidate profiles/cv’s and Director/Business Partner client visits.
Undertook candidate interviews both in person & via Skype, with a solid understanding of how to provide quality assurance validation.
Generated senior level vacancies for both the Contract & Permanent Energy division and also for external departments within NW.
Managed a branch which upon commencement was considerably under-performing both within sales & service. Due to this Performance Management & Business Development were the key drivers and upon departure the branch was on target to hit its yearly budget for 2013 whilst at a significantly reduced headcount.
Ensured Brand Awareness was reintroduced to the market place through placements, industry networking events & awards, generating Press Releases with prestigious clients, ensuring all advertising was targeted & consistent both in quality and consistency, implementing a strategy to considerably enhance the current client & candidate database.
Undertaking of all management responsibilities including; Bilateral reports, appraisals, inductions, Management Information steering, compliance audits & reviews, Performance Management reviews and strategic business development.
Personally responsible for a sales desk to ensure GP was generated whilst recruiting for new consultants.
Providing strategic training & development across operational companies within Randstad whilst ensuring that value was provided to the business both in terms of staff development/retention and profitability.
Established key relationships within Operations (including Directorate level) & Shared Services to support a collaborate approach when rolling out training.
Supported under-performing branches/consultants and newly formed teams within Care, through coaching, market place knowledge and systems training.
Conducted Training Needs Analysis in conjunction with OM’s & Directors.
Created and rolled out Sales training workshops which provided additional review and ROI evidencing.
Team, one-to one and management coaching.
Facilitator and intermediary between Operations & HR whilst Business Partner absent.
Managed a Senior Level contractor desk building it from cold to highest company contractor level whilst managing a Master Vendor contract with a large Local Authority.
Generate tender proposals for Local Authority & Private business.
Assist the Business Development Team in gaining contracts through market knowledge, client relationships etc.
Senior level of participation in branch meetings, marketing and desk/branch projection.
Generate management steering reports.
Conduct training, mentoring and goal setting of co-members.
Created and implemented a strategy group for the ‘Workers Handbook’ project.
National chairperson for the division.
Provide market research and competitor analysis for directorate level.
Managed the Qualified desk contractor desk and sole income generated created two additional consultants to be recruited.
Conducted selection, training and appraisal of co-members.
Oversaw the branch whilst Branch Manager was absent this included; staff management, setting consultant and branch projections, motivational activities, HR responsibilities etc.
Undertook external Team Leadership course.
HR responsibilities included;
Admin for all new starters within the company i.e. referencing, review of applications, credit check reviews, probation and disciplinary reviews, internal transfer submissions and review, monitoring and reviewing the working & flexible hours of workers etc.
Sales of Broadband and Telephone services to new and existing customers through implementing a needs analysis and advising on most suitable products to home customers.
Constant review and learning of company products and services ensured that the status of a High Performer was achieved, alongside achieving KPI's and targets.
Personal calls were utilized by the management and training department to demonstrate effective customer service and telesales.
NNEB Advanced Diploma