Secretary-Operations Department
Grandweld
Total years of experience :8 years, 10 Months
Support the Administrative Department, which will include typing,
sending, and receiving fax messages. Manage and handle telephone inquiries.
Screen calls and connect them to the right department / personnel.
Take notes on important messages and attend to visitors and guests.
Type, print, scan, file quotations, reports &
enquiries.
Teach ENGLISH AS SECONDARY LANGUAGE online. Make weekly lesson plans for every student. Monitor and report student's development and identify those with possible learning difficulties, consult other professionals where
appropriate. Use creative and practical skills to prepare inspiring learning materials. Deal creatively and effectively with any problem situations that may
arise. Communicate effectively with parents about their children's
development.
ô° Responsible of handling correspondence with clients through long distance telecommunication facilities.
ô° Interact with clients, handle and respond to client’s question, complaints, requests and billing inquiries with the highest degree of courtesy and professionalism.
ô° Provides technical assistance to the clients via phone and email.
ô° Document call notes thoroughly and accurately.
ô° Uncommon ability to work well with clients and effectively deal with
angry, irate and disgruntled clients.
ô° Keep and maintain confidentiality of information and other classified
document.
ô° Manage and handle all telephone inquiries.
ô° Screen calls and connect them to the right department / personnel.
ô° Take notes on important messages and attend to visitors and guests.
ô° Type, print, scan, file general letters, reports
hand specifications.
ô° Sort and distribute incoming post mails.
ô° Support the Administrative Department, which will include typing,
sending, and receiving faxes.
ô° Check and monitor stationeries supplies on a daily basis and order when required.
ô° Responsible for putting on record all Incoming and Outgoing letters/memo of the COA Dep’t.
ô° Encoding Monthly and Annual Report.
ô° Reviews all computations in the report
ô° File and retrieve corporate documents, records, and reports.
ô° Greet office visitors and answer telephones, answer questions and
provide information concerning office functions and activities in accordance with established procedures; take messages or refer callers to appropriate personnel
I am a 2nd year College but stopped schooling and now seeking job.