Mariem Ben lamine, Business Development Manager UAE

Mariem Ben lamine

Business Development Manager UAE

Aventura

Location
Qatar - Doha
Education
Bachelor's degree, diploma in business administration
Experience
5 years, 10 Months

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Work Experience

Total years of experience :5 years, 10 Months

Business Development Manager UAE at Aventura
  • United Arab Emirates - Dubai
  • July 2016 to April 2018

Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members. 
Prepares reports by collecting, analyzing, and summarizing information. 
Maintains quality service by establishing and enforcing organization standards. Reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

Business Development Manager UAE at Alcatel lucents
  • United Arab Emirates - Dubai
  • June 2014 to April 2016

Build relationships with customers, potential customers, industry professional’s and journalists
liaise with development and sales department to stay updated on new product and features
manage public comments and customer queries in timely, engaging manner
build community and boost brand awareness through events and other creative marketing ideas
managing my team as per the center and organization standard rules
supervise and monitor the pipelines on daily basis
responsible to retain client continuity with the company
responsible for facility management
conducting tours with new prospect and explain our services and products
ensuring that clients have great service since day one to maintain business continuity

Customer Relation Specialist at CANIAS ERP
  • United Arab Emirates - Dubai
  • August 2013 to June 2014

manage high volume of customers calls to ensure excellent customer service and satisfaction.  develop new business opportunities in every customer communication 
coordinate calls meetings and communication between management and customers 
validate and qualify new customers before referring to the appropriate sales manager 
Assist in developing sales and marketing incentive programs 
Assist technical and marketing teams in developing marketing materials and proposals 
Follow offices workflow procedure ensure maximum efficiency 
Deal with customer’s complaint or issues  Monitor office supplies inventory and place orders

Coordinator ABC at ABC
  • United Arab Emirates - Dubai
  • January 2012 to March 2013

Follow office workflow procedures to ensure maximum efficiency 
Maintain files and records with effective filing systems Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
Deal with customer complaints or issues  Monitor office supplies inventory and place orders.

Education

Bachelor's degree, diploma in business administration
  • at tunis busniss school
  • August 2010
High school or equivalent, Bacclauren degree
  • at Tunis business school
  • June 2008

High school degree: 2005-2008 Ibncharaf school Tunisia baccalaurean diploma information technology University years: 2009-2011 Tunis Tunisia Bachelor Degree in business Administration

Specialties & Skills

Customer Service Skills
COMPUTER SKILLS ,HTML,PASCAL,C+,JAVASCRIPT,EXCEL..
language skills
Digital Marketing
Accounting
Project Management

Languages

Arabic
Expert
English
Expert
French
Expert
Italian
Intermediate

Training and Certifications

business development (Training)
Training Institute:
alcatel lucent
business development training (Training)
Training Institute:
spadamco
Date Attended:
February 2013
Duration:
8 hours
MANAGEMENT SKILLS (Training)
Training Institute:
Diwan al muhanna group
Date Attended:
January 2015
Duration:
48 hours

Hobbies

  • SPORT
  • READING BOOKS ,TRAVEL, DISCOVER THE OTHER CULTURE TRADITION
  • animal care