Mariem Ben lamine, Business Development Manager UAE

Mariem Ben lamine

Business Development Manager UAE

Aventura

Lieu
Qatar - Doha
Éducation
Baccalauréat, diploma in business administration
Expérience
5 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 10 Mois

Business Development Manager UAE à Aventura
  • Émirats Arabes Unis - Dubaï
  • juillet 2016 à avril 2018

Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members. 
Prepares reports by collecting, analyzing, and summarizing information. 
Maintains quality service by establishing and enforcing organization standards. Reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

Business Development Manager UAE à Alcatel lucents
  • Émirats Arabes Unis - Dubaï
  • juin 2014 à avril 2016

Build relationships with customers, potential customers, industry professional’s and journalists
liaise with development and sales department to stay updated on new product and features
manage public comments and customer queries in timely, engaging manner
build community and boost brand awareness through events and other creative marketing ideas
managing my team as per the center and organization standard rules
supervise and monitor the pipelines on daily basis
responsible to retain client continuity with the company
responsible for facility management
conducting tours with new prospect and explain our services and products
ensuring that clients have great service since day one to maintain business continuity

Customer Relation Specialist à CANIAS ERP
  • Émirats Arabes Unis - Dubaï
  • août 2013 à juin 2014

manage high volume of customers calls to ensure excellent customer service and satisfaction.  develop new business opportunities in every customer communication 
coordinate calls meetings and communication between management and customers 
validate and qualify new customers before referring to the appropriate sales manager 
Assist in developing sales and marketing incentive programs 
Assist technical and marketing teams in developing marketing materials and proposals 
Follow offices workflow procedure ensure maximum efficiency 
Deal with customer’s complaint or issues  Monitor office supplies inventory and place orders

Coordinator ABC à ABC
  • Émirats Arabes Unis - Dubaï
  • janvier 2012 à mars 2013

Follow office workflow procedures to ensure maximum efficiency 
Maintain files and records with effective filing systems Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
Deal with customer complaints or issues  Monitor office supplies inventory and place orders.

Éducation

Baccalauréat, diploma in business administration
  • à tunis busniss school
  • août 2010
Etudes secondaires ou équivalent, Bacclauren degree
  • à Tunis business school
  • juin 2008

High school degree: 2005-2008 Ibncharaf school Tunisia baccalaurean diploma information technology University years: 2009-2011 Tunis Tunisia Bachelor Degree in business Administration

Specialties & Skills

Customer Service Skills
COMPUTER SKILLS ,HTML,PASCAL,C+,JAVASCRIPT,EXCEL..
language skills
Digital Marketing
Accounting
Project Management

Langues

Arabe
Expert
Anglais
Expert
Français
Expert
Italien
Moyen

Formation et Diplômes

business development (Formation)
Institut de formation:
alcatel lucent
business development training (Formation)
Institut de formation:
spadamco
Date de la formation:
February 2013
Durée:
8 heures
MANAGEMENT SKILLS (Formation)
Institut de formation:
Diwan al muhanna group
Date de la formation:
January 2015
Durée:
48 heures

Loisirs

  • SPORT
  • READING BOOKS ,TRAVEL, DISCOVER THE OTHER CULTURE TRADITION
  • animal care