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Mariia Efanova, Business Support & Holiday Home Agent

Mariia Efanova

Business Support & Holiday Home Agent·Angel Porter Vacation Homes Rental

United Arab Emirates

Bachelor's degree, Business&Management Studies

Work experience

Total years of experience: 3 years, 5 months

Business Support & Holiday Home Agent

January 2026 - Present

Angel Porter Vacation Homes Rental

Dubai, United Arab Emirates Hybrid

January 2026 - Present

+ Increased lead conversion by 35% through fast response times, structured follow-ups, and proactive client
engagement, contributing t0.a 20% growth in closed deals.
+ Generated ~50 qualified leads weekly via targeted social media strategies, boosting engagement by 40%.
+ Managed high-volume client communication and booking operations, ensuring efficient coordination and seamless
service delivery.
+ Maintained structured tracking of leads, bookings, and client data, improving visibility and operational control

Company industry:
Real Estate

Executive assistant/Operations Manager

October 2025 - April 2026

ICG, Marketing Agency

Moscow, Russian Federation Remote

October 2025 - April 2026

+ Acted as a right hand to leadership by managing priorities, filtering information, and driving follow-ups to maintain
focus on high-impact tasks.
+ Oversaw 70+ concurrent projects, ensuring visibility, prioritization, and on-time execution across teams
+ Optimized structured systems including a CRM platform, shared drives, and communication channels, increasing data
accuracy by 25% and boosting team productivity by reducing process redundancies.
+ Synthesized reports, KPIs, and project updates into clear dashboards, enabling faster decision-making and improving
response time by 35%

Company industry:
Marketing
Job role:
Marketing and PR

Sales Manager

November 2024 - August 2025

Strana Development,

Tyumen, Russian Federation

November 2024 - August 2025

+ Implemented targeted sales strategies and product presentations that attracted over 100 new clients in three months,
boosting overall apartment sales volume by 30%.
+ Managed client relationships and negotiated deals across the citys largest residential complex, contributing to a
record-breaking turover that elevated the companys market share by 15%.
+ Consistently exceeded sales targets (170% in month one; 120% ongoing), resulting in a 30% increase over initial
revenue projections.

Company industry:
Civil Engineering
Job role:
Construction and Building

Office Administrator

March 2024 - November 2024

Strana Development,

Tyumen, Russian Federation

March 2024 - November 2024

+ Managed and enhanced visitor experience by greeting over 200 guests monthly, providing detailed tours of residential
complexes, and advising clients on payment options, loans, and document requirements, resulting in a 15% increase
in client engagement
+ Coordinated interdepartmental communication across 7 offices and scheduled 50+ meetings weekly, reducing
scheduling conflicts by 30%.
+ Maintained operational efficiency through organizing internal document systems, processing over 100 incoming
requests daily with a 98% accuracy rate.

Company industry:
Civil Engineering
Job role:
Construction and Building

Realtor's Assistant

December 2022 - November 2024

Etagi, International Real Estate Agency

Tyumen, Russian Federation

December 2022 - November 2024

+ Managed daily social media operations by creating engaging promotional materials, posting timely news updates, and
responding to over 100 inquiries per day, resulting in a 35% increase in online engagement and profile visibility.
+ Coordinated property showings and client communication, driving a 20% ise in scheduled appointments and closed
transactions.
+ Implemented targeted outreach strategies that contributed to ranking within the top 100 local realtors out of ~ 1, 500
in 2023, maintaining this position through consistent client engagement and marketing efforts.

Company industry:
Real Estate
Job role:
Sales

Product Manager

May 2023 - January 2024

EarMem, EdTech Startup

Moscow, Russian Federation Hybrid

May 2023 - January 2024

+ Led the development and launch of an Al-driven learning product, scaling to 50, 000+ users and improving learning
outcomes by 40%, earning recognition through a prestigious Forbes partner award.
+ Built and managed strategic partnerships with leading Russian university professors, enhancing content credibility
and increasing user engagement by 25%.
+ Revitalized an underperforming product through crisis management, redefining the roadmap and launching an
alternative version that generated sales within 3 months.

Company industry:
Virtual Assistant Services
Job role:
Information Technology

Education

University of Europe for Applied Sciences

July 2028

July 2028

Bachelor's degree, Business&Management Studies

United Arab Emirates

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
PROMOTIONAL MATERIALS
Intermediate
PROMOTIONAL MATERIALS
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate

Languages

English
Expert
Russian
Native Speaker