Sales Executive
Hilton Doha
Total years of experience :9 years, 5 Months
•Identifies business opportunities by identifying prospects and evaluating their position in the industry.
•Sells products by establishing contact and developing relationship with prospects.
•Recommending solutions and analyzing sales options.
•Maintains relationship with clients by providing support, information, and guidance.
•Researching and recommending new opportunities.
•Recommending profit and service improvements.
•Identifies product improvements or new products by remaining current on industry trends, market activities and competitors.
•Prepares reports by collecting, analysing, and summarizing information.
•Maintains quality service by establishing and enforcing organization standards.
•Making appointments to meet new and existing clients.
•Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
•Contributes to team effort by accomplishing related results as needed.
•Contributed in weekly management team brainstorming sessions for future promotional ideas and reporting progress.
•Develop rapport with clients and generate repeat business through friendly and professional attitude and as well as established and maintained relationships with various clients and sponsors.
•Giving professional analysis about the competitor companies
•Writing accurate & informative sales reports and documentation.
• Manage in-person and telephone guest inquiries, customer service requests, and reservation bookings.
• Develop rapport with clients and generate repeat business through friendly attitude and extensive cuisine knowledge.
• Spot VIP clients immediately and provide special treatment including preferred tables.
• Inquire about drink orders and provide information to wait staff.
• Take guests to their designated table, give information about specials, handle special requests, and provide waiter information.
• Train new hosts and hostesses on service policies.
• Assisted waiters and bartenders with special requests and guest inquiries.
• Alerted management of potential or reported customer issues.
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