Store Associate
NAD AL SHEBA PRIVATE CLUB
Total years of experience :5 years, 2 Months
Greet customers and answers questions about meal specials or specific diet.
Prepare and serve meals for dining in, carryout
Replenish stocking stations with utensils, condiments, napkins and drinking cups.
Clearing tables for customers, cleaning them and setting them up for new arrivals.
Ensure all customers are provided with outstanding service
Ensure kitchen is opened and closed according to policy
Responsible for ordering supplies, and inventory control
Responsible for food hygiene, and health and safety issues
Responsible to assist in menu planning, development and meal specials
Ensure all kitchens and eating areas are organized and maintain a high level of cleanliness
Provides leadership and guidance to all team members
Responsible for food quality, and presentation
Ensure the food & beverage operations are properly staffed with trained competent individuals
Adhere to all guidelines for proper and safe food and beverage service (Serve Safe; Smart Serve; Food Handling Training Protocol)
Participate on committees to assist with event details, and other special requirements
Other duties as assigned by the Food & Beverage
Having good customer service skills to maintain a friendly environment and treating the customer properly
Sells products by establishing contact and developing relationships with prospects, recommending solutions
Maintains relationship with clients by providing support, information and guidance
Maintain clean and orderly checkout areas
Issue receipts, refunds, credits or change due to customers
Contributes to team effort by accomplishing related results as needed.
Communicating the customer inquiries, suggestions, and comments to the management
Quick and accurate billing so that the customer do not have to stand waiting for their turn for a long time
Welcome customer as they arrive with a smile
Ask customer how they can be helped
Provide customers with product information that they need
Escort customers to the correct aisles
Explain product features and warranty agreements
Demonstrate the working of a product when the customer asks
Provide customers with information on daily deals and promotions
Ensure that all products are well stocked and are easy to reach
Assist customers by taking down products that may not be easy to reach
Provide information regarding each product and any discount offers associated with it
Make sure that work area and aisles are clean and shelves are dusted properly
Respond to customers’ requests and concerns in a resourceful manner
Handle cashier duties by taking cash or credit cards in exchange of goods sold
Manage product returns and exchanges
Ensure that all purchased items are delivered to the customers in a prompt manner
Reserve products for online orders
Discourage shoplifting activities by constantly keeping a vigilant eye
Arrange products on shelves in a tidy manner
Pick and pack orders for shipping purposes