Systems Administrator
Coptic Orphans
Total years of experience :8 years, 0 Months
•Oversaw the company’s IT infrastructure, managed, and maintained the IT
network, and created/supervised the company’s internet and local area
network “LAN”.
• Manage WiFi System and Surveillance System.
• Manage Microsoft Office 365, Outlook, Teams, SharePoint, and OneDrive.
• FortiGate 100E firewall management.
• Stability of the VPN connection between the headquarters in the United
States of America and the Egypt office.
• Provides support to the Australia office.
• Oversaw the company’s IT infrastructure, managed, and maintained the IT network, and created/supervised the company’s internet and local area network “LAN”.
• Manage Hyper-V Servers, and Microsoft Office 365.
• Good knowledge of VMware.
• Manage Sophos XG firewall.
• Good knowledge of FortiGate firewall.
• Familiar with Veritas backup and UrBackup.
• Install and configure software and hardware.
• Manage network servers and configure HP Switches.
• Diagnosing systems errors and other issues.
• Install, configure, and maintain the surveillance System.
• Install, configure, and maintain the Wi-Fi System.
• Manage HP Wi-Fi controller and Aruba Wi-Fi controller.
• Manage Cyberoam firewall.
• Familiar with Symantec backup.
• One-year experience as a Help Disk during military service.
• Installing or changing software to fix issues.
• Remotely accessing hardware or software for clients to make changes
and fix problems.
• Following up with clients to ensure full resolution of issues.
• Resolving problems with networks and other computer systems.
• Diagnosing system errors and other issues.
• Providing technical assistance for questions and problems.
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