Marisa Ortega, Site Service Supervisor

Marisa Ortega

Site Service Supervisor

Sodexo

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, International Master Business Administration
Experience
16 years, 5 Months

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Work Experience

Total years of experience :16 years, 5 Months

Site Service Supervisor at Sodexo
  • United Arab Emirates - Dubai
  • December 2021 to January 2023

-Responsible for the security, maintenance and soft services In ExxonMobil Dubai Offices.
-Managing tenant services and monitoring KPIs and Monthly Performance Metrics.
-Act as a Site Security contact and managing access control systems, visitors processing and key control. Develop and maintain security processes based on Global Security Guidelines from the client.
-Manages Business continuity plans and executes required drills.
-Develop and ensured compliance to monthly budgets. Preparation of purchase orders, payment control to suppliers and contract negotiation with subcontractors.
-Ensured compliance to all safety and health policies in the office working environment and during the execution of the works in house and by subcontractors

Business Improvement Manager at FMM
  • Qatar - Doha
  • February 2016 to March 2017

Managing the implementation and monitoring of a second generation of 81 contractual KPIs aligned to the needs of critical assets, with a particular focus on maximizing asset availability.
- Development of data outputs and measures that deliver agreed performance, qualitative and financial targets.
- Creation of Standard Operation Procedures, implementation and audit in line with ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007.
- Successful introduction of 5S techniques in Doha Airport Offices and Stores.
- Staff management. Attendance, terminations and replacement control.
- System mapping.

Maintenance Engineer at FMM
  • Qatar - Doha
  • March 2014 to February 2016

My responsibilities within Ferrovial Qatar are the maintenance management of the following areas:
- HVAC system.
- Building Management System (BMS).

The specific tasks carried out are:
- Management of five teams formed by 195 people among mechanical engineers, technical officers and technicians.
- Monitoring preventive master plan and corrective performances.
- Coordination of several projects such as Fire Smoke Damper Integration (including around 700 assets) and VAV Calibration.
- Support to Procurement Department in relation to suppliers and subcontractors negotiations.
- Spares Management.

Country Manager at Andreu World
  • Qatar - Doha
  • September 2012 to March 2013

Country Manager in Qatar for one of the world design furniture leaders. The main tasks were:
- Business Development Management of the brand in Qatar.
- Search for business opportunities in both private and public sector.
- Negotiations for stablishing an authorised dealer in Qatar.

Production Director at Quality Product Industry S.L.
  • Spain
  • March 2000 to April 2011

Planned, organized, supervised and implemented manufacturing procedures in accordance with Quality Assurance methods, organizational strategies and annual budgets.
Ensured that all safety and quality measures were adhered to during production process, from beginning to end.
Enabled proper utilization of resources, reducing wastage.
Coordinate with vendors and suppliers to ensure delivery of key materials.

Quality Control / Quality Assurance. at COMERCIAL COLOOR S.L.
  • Spain
  • October 1999 to March 2000

Responsible of monitoring and maintaining quality targets.
Ensuring activities in the quality plan are carried out.
Coordinating the investigation in clients complains.
Keeping quality documentation update.
Ensuring that all the Quality test are carried out on time.
Responsible audits with AENOR.

Education

Bachelor's degree, International Master Business Administration
  • at EOI Escuela de Negocios
  • June 2005
Diploma, Professional Especialist in Facilities Maintenance
  • at Universidad Politecnica de Valencia
  • September 2002
Master's degree, Mechanical Engineering
  • at Universidad Politecnica de Valencia
  • June 2002

Specialties & Skills

Engineering Management
Quality Management
Production Management
Production
Engineering
Production Management

Languages

Spanish
Expert
English
Expert
German
Beginner

Memberships

Ilustre Colegio de Ingenieros Industriales de Valencia
  • Associated
  • July 2002
American Society for Quality
  • Member number 65554898
  • January 2017

Training and Certifications

Certification Six Sigma Green Belt (Training)
Training Institute:
ASQ- American Society for Quality
Date Attended:
October 2017
INTERNAL AUDITOR ISO 9001,ISO 14001 AND OSHAS (Training)
Training Institute:
Velossi
Duration:
16 hours