Marissa Jayaprakash

Supported UK banking opera@ons by processing customer transac@ons with a high level of accuracy while adhering to regulatory and
compliance standards.
Handled customer inquiries and service requests, resolving issues efficiently to ensure seamless service delivery and high customer
sa@sfac@on.
Ensured strict adherence to data security protocols and internal banking procedures to protect confiden@al client informa@on.
Collaborated with cross-func@onal teams to streamline opera@onal workflows and improve service efficiency.
Maintained accurate records, reports, and documenta@on to support audit readi ness and regulatory compliance.